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This is Digital, Episode 16: From healthcare company to product company: Highmark's journey

West Monroe

Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. Created with Lunacy Q&A Tracy, you have worked extensively on Highmark’s Living Health strategy, which is a blended approach to connect payers, providers, tech innovators, and community organizations.

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AI IRL Podcast Episode 22: How AI Helps You Keep an Unbroken Interaction With Your Customer

Bold360

How can you do it? Companies simply can’t afford to be episodic in how they engage or support their customers anymore. Companies simply can’t afford to be episodic in how they engage or support their customers anymore. So we created an event: CXNext. Subscribe via iTunes , Spotify and more.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. Here is a list of 150 Global Customer Experience Thought Leaders and Influencers who have taken Customer Experience to the whole new level.

2020 132
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The metaverse is trending. Should you care?

West Monroe

Just one possible way to narrow that definition: a 2D or 3D partially or fully virtual world or experience, inside which people can build, customize, buy, and explore physical and digital spaces, assets, products, or projects, as well as create and collaborate with others. 2022 Report: A Survey on the Metaverse’s Business Value.

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The metaverse is trending. Should you care?

West Monroe

Just one possible way to narrow that definition: a 2D or 3D partially or fully virtual world or experience, inside which people can build, customize, buy, and explore physical and digital spaces, assets, products, or projects, as well as create and collaborate with others. 2022 Report: A Survey on the Metaverse’s Business Value.

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The value of Corporate Social Responsibility (CSR) – and how to get it right

Qualtrics

This includes doing no harm to the communities and locations where they operate, including not polluting, mistreating employees or selling products that aren’t safe. CSR is a growing priority for businesses of all sizes, and something that’s seen as a key part of an organization’s vision and employee value proposition.

2025 26
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Branding with Soul: Q&A with Tina Sharkey, co-founder & CEO, Brandless

C Space

On the podcast, she explains the DNA of Brandless and how its success is rooted in trust, transparency, and community. On the podcast, she explains the DNA of Brandless and how its success is rooted in trust, transparency, and community. She’s building Brandless around customer relationships, transparency, and trust.

Brands 8