CSM Magazine
DECEMBER 6, 2021
In fact, 2021 is forecast to be one of the most treacherous holiday seasons since the Great Recession of 2008-2009. Tip #3: Streamline Call Center Communications Technology. Essentially, the best customer service communication tools can be flexed wherever your people are. The Great Resignation is also upon us.
West Monroe
DECEMBER 11, 2022
In fact, loan-to-deposit ratios have shot up at an accelerated rate—with the upper quartile of banks exceeding 90% in Q2 2022 due to competitive yields and inflationary spending. During the 2008 downturn, Forbes columnist Tim Bajarin asked Intel’s CEO what the company would do given the economic reversal.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Lumoa
JUNE 23, 2021
According to a survey, CCaaS will grow to be the favored adoption model by 50% of contact centers by 2022. Migration to the Cloud Buoyed by the COVID-19 outbreak, cloud migration dramatically increased during the steepest economic contraction since the 2008 financial crisis.
Magellan Solutions
FEBRUARY 2, 2022
billion by 2022. 2008 : The majority of the top U.S. However, it is slower than the industry’s annual target of 8% until 2022. Filipino call center agents are proficient in their intermediate vocabulary skills and oral communication skills. 2005 : The Philippine BPO industry contributed 2.4% billion in revenue.
Gainsight
JUNE 23, 2022
Right now, 2022, the Bessemer Venture Partners (BVP) Nasdaq Emerging Cloud Index is down nearly 40 percent from its peak. Peer-to-peer communities to allow clients to help one another. In-app communications to drive customer success from inside your product. This article was originally published on Inc. . Get your tickets today!
QuestionPro Audience
DECEMBER 20, 2016
It not only accurately predicted the election results, but also noted the fact that Trump would surpass the number of engagements that Obama had in his peak of the 2008 election, long before anyone could have made that prediction. billion dollars, by 2022. It’s important to note that these results were not expected.
West Monroe
SEPTEMBER 30, 2022
That’s one of the key takeaways from West Monroe’s 2022 Be Digital Research —which surveyed 700 C-suite executives across the financial services, healthcare, health insurance, manufacturing, retail, technology, and utility industries, as well as 5,000 of their customers. 2022 Be Digital Research.
Expert insights. Personalized for you.
97 
Let's personalize your content