CSM Magazine
MARCH 28, 2023
EvaluAgent was founded in 2012, helping businesses to improve their call centre quality assurance capabilities with its award-winning AI-powered Quality Assurance and Performance Improvement platform. Its clients include Music Magpie, Vitality, Ubisoft and Samsung.
Gainsight
JULY 11, 2023
I’m so proud of and grateful for the Northpassians who came together to innovate and build our remarkable company. A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. And it shouldn’t be understated that we’ve had a blast building together!
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Natalie Petouhof
MARCH 6, 2017
Tweet Human Capital As a Key Competitive Advantage. Winning leaders have realized the value of a strong and effective culture as a crucial, competitive advantage. since 2012, focusing on managing and scaling the company’s operation from seven to over 65 studios. Prior to her C.E.O.
Customer Guru
MARCH 7, 2018
CX has played a vital role in transforming me into an ardent operational efficiency advocate, who can discern opportunity in every aspect of business, be it enhancing the efficiency of a customer process or bringing in technology innovation to customer engagement. Our customer engagement is not just driven by retail branches across the globe.
CSM Magazine
JUNE 12, 2020
The IMA’s Statement on Management Accounting (SMA) Value Chain Analysis for Assessing Competitive Advantage (issued in March 1996) states, “The value chain approach for assessing competitive advantage is an integral part of the strategic planning process. Retailing 2020:Winning in a Polarized World (2012).
Magellan Solutions
JANUARY 31, 2021
In the Philippines, an LPO or any BPO company must follow the Data Privacy Act of 2012. As well as human rights, health, innovation, the environment and working conditions. A well-documented CSR policy gives a competitive advantage over LPO providers without one. This name varies in different countries. To an LPO agency.
Currency Alliance
MAY 9, 2019
Independent of market positioning, unique customer insight will become the primary competitive advantage. I’ve been working on mobility solutions since 2012, when I was Group Director of New Ventures and Innovation at eDreams ODIGEO. Competitors that don’t figure out these basics will simply disappear.
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