2021 Metrics Roadmap ROI 
SurveySparrow
SEPTEMBER 8, 2021
Correlates technical metrics with employee sentiment to deliver a better experience. Their focus is on giving the right recognition to strengthen workplace culture, eventually driving better ROI. Links employee engagement to customizable KPI to drive better ROI. . An easily scalable platform for big teams. . Embrace it. .
Centercode
DECEMBER 22, 2020
The ROI of Testing Pre-Release Products with Centercode. This combination ebook-and-worksheet is a roadmap for keeping testers engaged, because targeted feedback is critical to product success. Understanding Tester Engagement Through Metrics (Cheat Sheet + Worksheet). 2021 is sure to be full of surprises.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CustomerSuccessBox
DECEMBER 9, 2021
2021 passed away like a breeze but along with came a lot of lessons. Customer Success is more relevant to your business more so for SaaS companies and you need to understand the nuances of the roadmap forward. Customer Success is a tricky department because it does not yield instant ROI. Even we cannot believe it.
SurveyGizmo
DECEMBER 21, 2022
In short, tracking customer sentiment helps you understand three major metrics: Overall customer satisfaction, loyalty, and engagement intent. Customer sentiment analysis gives you insight for your mobile marketing and product strategy, helping your dollars stretch further and your ROI increase.
Gainsight
JUNE 11, 2021
Major Takeaways: Onboarding is the perfect time to understand your customer, to set clear expectations, to align with the customer’s goals and metrics to ensure they see success, and to empower the customer so they can take ownership right away. Make paid tiers desirable by providing intended outcomes, more visibility, and ROI.
Gainsight
AUGUST 10, 2020
The question now is, how do you drive efficiencies in that process and make sure you aren’t driving up your cost-to-serve metrics. It was amazing to see how health measurements have evolved to incorporate overall ROI, ensuring that the business cases built in the pre-sales process are brought to fruition post-sales.
West Monroe
JUNE 20, 2022
True to what we forecasted around the midpoint of 2021, healthcare transaction activity last year surpassed even 2020’s record level with nearly $40 billion in deals, up 32% from the previous year. Virtual consultation rates quadrupled in 2021 , effectively experiencing 10 years’ worth of growth in less than 18 months.
Expert insights. Personalized for you.
59 
Let's personalize your content