2024 Connections Innovation ROI 
Experience Investigators by 360Connext
MARCH 26, 2024
Coresight Research) Meet New York’s Chief Customer Experience Officer (StateScoop) Resources Mentioned: Experience Investigators Learning Center Want to ask a question about this episode – or another CX issue?
Gainsight
FEBRUARY 22, 2024
As we embark on a new year, it’s crucial to reflect on the lessons learned and set our sights on the dos and don’ts for community management in 2024. From onboarding to adoption, ideation, and support, communities now offer a comprehensive destination for customers to connect, learn, and engage with peers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
InMoment XI
AUGUST 31, 2023
Integrated CX connects critical aspects of a successful customer experience, including: Integrated Signals: Weaving together customer voices and potential customers’ perspectives throughout the entire customer journey, including surveys, chats, reviews, calls, and more. Hear what our delegates had to say about last years’ event!
ShepHyken
JANUARY 28, 2024
That means organizations increasingly have to justify spending and show a clear path to ROI to protect their investments. Keep innovating and properly staff for the customer willing to use self-checkout and needs help. Connect with Shep on LinkedIn. Still, I don’t think we should give up on it. The numbers make the case.
BirdEye
FEBRUARY 27, 2024
Whether you’re looking to boost brand awareness, fuel customer engagement, or turbocharge car sales , this blog post is the ultimate guide for your dealership brand to succeed in 2024. All market trends indicate that now is the right time to invest in innovative and proven car dealer advertising strategies to accelerate growth.
Currency Alliance
DECEMBER 4, 2023
To consider a loyalty topic to be a ‘trend’, it needs to be on the roadmap during 2024 for at least 25% of leading loyalty programs and on the radar for at least 50% of companies. But in 2024, loyalty professionals will be shocked – albeit they should not be surprised – that many new multi-partner collaborations will be launched.
InMoment XI
FEBRUARY 2, 2024
On Thursday, January 25th, we hosted the “Changing The Game” event in Austin, TX—a crucible for innovative ideas and game-changing strategies to address the consumer market in 2024 and beyond. According to IBM , 90% of all data generated by devices such as smartphones, tablets, and connected vehicles is unstructured.
Expert insights. Personalized for you.
178 
Let's personalize your content