Forrester's Customer Insights
JULY 29, 2020
The drivers of the future are evolutions of the past – some playing out now, others that will be far more prominent by 2025 and table stakes by 2030. […]. Forrester’s view on the future of banking is here – examining the changes that we expect to play out over the next decade of retail banking.
C Space
DECEMBER 3, 2021
Michael Müller, Director Global Brand Strategy, Customer Insights, Audi. We offer inimitable experiences with our signature product portfolio, shaped by innovations, design language and individualization. As a brand you have to be empathic and agile and provide technical and emotional benefits for your customers.”.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Think Customers
JULY 29, 2022
Businesses are eager to unlock insights that can help them adapt to change and reengage customers. Better insights = happy customers Luke Lee, CEO of PalaLeather , a fashion company and retailer, agrees that customer insights are essential.
Alida
JULY 17, 2017
On July 13 2017, over two hundred Vision Critical customers, insights, marketing and CX professionals gathered in Sydney for the Asia Pacific Customer Intelligence Summit, Vision Critical’s 7th annual customer summit. Throughout the day, one clear theme emerged: shared value. Brittany Wong (@brittanywong) July 13, 2017.
Comm100
NOVEMBER 23, 2022
Vendors across the globe are making significant innovations to their products by integrating technologies such as AI and NLP to cater to customer needs and market requirements.” – Mordor Intelligence LLP . The past few years have squeezed many organizations, forcing customer service teams to make do with limited resources.
Alida
OCTOBER 15, 2017
There’s never been a more crucial time for brands to keep a finger on the pulse of changing customer needs – or risk falling behind the pack. . At CX and the City over one hundred customers, insights, marketing and CX professionals across 5 countries joined us in Singapore to explore the future of customer relationships in Asia Pacific.
West Monroe
JANUARY 25, 2022
Banks need to build a revenue model that offers advanced customer segmentation, early-stage opportunity identification, early detection of significant cross-sell opportunities, and pre-defined sales targets supported by work plans that make sense. Chapter 2: Drive more efficient operations through Data, AI and Automation.
Expert insights. Personalized for you.
71 
Let's personalize your content