Optimove

MARCH 26, 2024

Jam Packed Houses Roundtable Discussions – Six roundtable engaging discussions focused on the future of customer retention marketing, what’s now, and what’s next. Optimove’s Rony Vexelman closes Connect 2024 with an invitation to Connect again in 2025. Just one of several sessions on maximizing Optimove.

2024 64

2024 Connections 2025 Download 64

TechSee

MARCH 7, 2022

Let’s dive into the nuts and bolts of customer self-service and see how it can impact and benefit your business. . Download our eBook: What Self Service Will Look Like in 2025 . What is Customer Self Service? By 2025, 50.7% of companies are expected to incorporate customer self service technology.

2025 109

2025 Customer Service Representative Customer Service Strategies Virtual Agent 109

SurveySensum

JULY 13, 2023

For example, you can launch a CES survey to measure the ease of your customers with the payment process. – Request a Demo Now the question is which survey should you launch at which touchpoint in both Digital Retail Customer Journey and In-Store Retail Customer Journey. Let’s answer this question!

Retail 52

Retail Customer Experience Touchpoint Social Media 52

SurveySensum

JULY 13, 2023

For example, you can launch a CES survey to measure the ease of your customers with the payment process. – Request a Demo Now the question is which survey should you launch at which touchpoint in both Digital Retail Customer Journey and In-Store Retail Customer Journey. Let’s answer this question!

Retail 52

Retail Customer Experience Touchpoint Social Media 52

Think Customers

JULY 29, 2022

Every time customers interact with a customer service representative, do a keyword search, click through a brand’s website, or engage other touchpoints, they’re giving hints about their interests and intentions.

Apparel 59

Apparel Automotive Tourism Fashion 59

BirdEye

APRIL 17, 2023

Recent statistics reveal the subscription economy will be a trillion-dollar economy by 2025. The first step to developing an ideal marketing strategy is to know your customers and their journey. The next step involves providing custom offerings tailored to customers’ preferences. Personalize support interactions.

Customer Retention 98

Customer Retention Consumers Sales Reference 98

SurveySensum

SEPTEMBER 12, 2023

They are strategically triggered at various customer journey touchpoints, such as after a successful campaign launch or post-support interaction to gather real-time insights from users about their experiences, preferences, and opinions within the app. It is important to choose the right touchpoint for your survey.

User Experience 52

User Experience Feedback Touchpoint Insights 52