2025 ROI Technology Touchpoint 
TechSee
JUNE 10, 2021
But new innovations in technology have shown that the time is right to explore alternate options to the ubiquitous truck roll. . As the service organization’s visual capabilities become more sophisticated , the number of use cases and resulting ROI increase. By 2025, the IDC predicts that the number will rise to 41.6
TechSee
MARCH 7, 2022
The role of technology is more important than ever in improving customer service and operational efficiencies. Download our eBook: What Self Service Will Look Like in 2025 . By 2025, 50.7% of companies are expected to incorporate customer self service technology. By 2025, 50.7% What is Customer Self Service?
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Currency Alliance
JANUARY 18, 2021
How much must they know by 2025 to not become a commodity? As the industry enters a future redefined by human-displacing technologies, much higher customer expectations and competitors such as Airbnb, this can be a devastating oversight. Other than the number of rooms booked, how much do hoteliers know about their guests?
TechSee
FEBRUARY 5, 2019
If 2018 was a year when customer experience professionals came under intense pressure to map out tangible results from heavy investment, 2019 is shaping up to be the year when next generation customer experience will deliver on the promise of a wide range of new technologies. Three key drivers are at the core of this.
Currency Alliance
DECEMBER 17, 2019
This has mostly been via low-investment, tactical approaches that increase ROI, and educate the C-suite regarding long-term strategic value. Loyalty has been sheltered from change, to some degree, by legacy technology, and by a culture of protectionism around customer data and proprietary loyalty currencies. An uncertain future.
Solvvy
JULY 8, 2022
The technology that can help improve CSAT and NPS scores. Business leaders responding to a SuperOffice survey revealed that their top business priority through 2025 is enhancing customer experience. Overall, look for the most practical and cost-effective way to acquire the information you need and produce the greatest ROI.
ViiBE Blog
FEBRUARY 9, 2021
billion USD by 2025. The digital transformation of the field service management industry enables companies to deliver improved service offerings to customers and boost their ROI. With customers switching from channel to channel, being able to transform disparate touchpoints into cohesive customer service is a must.
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