SaleMove
DECEMBER 17, 2018
Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART. HIGHLY EFFICIENT .
SaleMove
DECEMBER 17, 2018
Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART. HIGHLY EFFICIENT .
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ShepHyken
SEPTEMBER 10, 2023
How the ‘Zero Consumer’ is Inspiring Innovative Visual Imagery for Retail Success by Peter McCall (Total Retail) Consumers’ shopping expectations have skyrocketed. According to McKinsey, these are today’s ‘Zero Consumers.’ These are what McKinsey refers to as the “Zero Consumer.”
SaleMove
DECEMBER 17, 2018
Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART. HIGHLY EFFICIENT .
TechSee
SEPTEMBER 21, 2021
No longer are consumers watching news, entertainment, and sports over a limited number of channels at specifically scheduled times of the day. McKinsey reports that cablecos still account for more than 60% of all connected homes, with the key providers averaging an impressive 25% return on invested capital. Become a smart-home player
Clarivate
APRIL 18, 2024
Amazon also introduced Health Condition Programs, which partners with digital health companies such as Omada Health to connect members of health plans and employer-sponsored insurance with covered digital benefits.
Inbenta
OCTOBER 11, 2021
By imbuing the chat journey with your brand’s persona, you can create a sense of genuine connection and build customer trust. However, according to the Journal of Retailing and Consumer Services, people prefer virtual assistants who seem genuinely happy. between now and 2028. You can connect with her on LinkedIn.
Expert insights. Personalized for you.
44 
Let's personalize your content