Centercode

DECEMBER 22, 2020

You can say what you like about 2020, but you can’t say we didn’t learn a lot. Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve.

2020 75

2020 2021 Webinar ROI 75

SuiteCX

FEBRUARY 18, 2021

Whiteboarding is just one tool in the huge box that is customer experience design. Simply resting at the two-dimensional representation of the customer journey, however, is tantamount to getting the job only half done. Enter 2020 and the time of COVID-19. An unlimited canvas! Built-in sticky note packs! Templates galore!

Workshop 59

Workshop Banking 2020 2014 59

Currency Alliance

DECEMBER 7, 2021

Did you hear the term ‘Big Data’ during 2021 (or 2020 for that matter)? I heard it once, two weeks ago at a loyalty conference in London. But make no mistake; failing in the medium-to-long term on these Loyalty Imperatives will put your customer relationships at risk and ultimately damage your brand.

2030 52

2030 Loyalty 2022 Loyalty Programs 52

Centercode

DECEMBER 26, 2019

As we discover the myriad ways organizations are building and optimizing their Customer Validation (CV) programs, our team here at Centercode is devoted to developing content that’s inspiring and useful across departments, roles, and industries. Below is a roundup of our favorite pieces of Customer Validation content from 2019.

2019 64

2019 White Paper Webinar Blog 64