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BirdEye
FEBRUARY 15, 2024
In this blog, we’ll delve into the latest online review trends, insights, and strategies to help you paint a detailed picture of consumer behavior and use it to your advantage. Overall industry trends The landscape of online reviews witnessed notable growth and engagement in 2023, reflecting its increasing influence on consumer behavior.
Lithium
FEBRUARY 7, 2023
Some blog areas are limited to Khoros customers only. Digital-First Customer Service: The logical next step beyond self-service (Webinar Clip) - Brands have created a CX monster — beginning when customers are directed to “Call our 1-800 number.” Sign up today ! Here’s the Atlas content you do not want to miss!
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BirdEye
APRIL 19, 2023
Does this sound familiar? You’ve worked for years for a big company, but it’s just not the career you want. It’d be great to work for yourself, but how do you go about finding a small business idea that actually works? We’re here to help. But first, let’s go over what makes a small business idea worth pursuing.
SurveySensum
AUGUST 17, 2023
Well, all these questions are answered in this blog. For instance, according to Satmetrix’s 2023 NPS benchmarks report, the average NPS score for SaaS companies hovered around 27. Net Promoter Score (NPS) scores serve a purpose beyond measuring customer satisfaction; they offer cues for upselling and cross-selling opportunities.
ViiBE Blog
MAY 3, 2023
ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Anna Gorina May 3, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! How to ensure that experts are available around the clock?
BirdEye
NOVEMBER 8, 2023
In this comprehensive guide, you’ll know: What makes these 41 websites the best eCommerce review platforms Secrets of eCommerce customer and business review sites The best review websites in 2023 How to get more loyal customers 3 reasons how customer reviews improve your business’s SEO Table of contents What are eCommerce review sites?
BirdEye
FEBRUARY 21, 2023
The person or group of people responsible for your company’s social media accounts must be familiar with the platform’s features and functions. That’s why it’s important that the person you choose to create your social media content is in tune with your goals and objectives. Users spend 2.5
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