SurveySensum

JANUARY 10, 2024

But don’t worry; this blog will provide you with the worst and best times to send a survey so that you can evaluate your strategies and gather authentic customer feedback. Best Days to Ask for Feedback Did you know that Tuesdays are often the most productive days ? I sighed and closed the notification. Let’s get started.

Events 52

Events NPS Webinar Demo 52

Lithium

MAY 4, 2021

Khoros Engage has it all – dynamic general sessions, thought-provoking breakout discussions, practical tips, and virtual networking. Registration is free and open to anyone who wants to take their CX to the next level. Some blog areas are limited to Khoros customers only. Hello, to all of our Atlas members! Apple iOS 14.5

2021 52

2021 Webinar Events Social Media 52

Beyond Philosophy

MARCH 28, 2019

I always thought that the chances of moving up are higher in an organization that is changing than one that is static. To be fair, we are not risk averse all the time. We also enjoy risky behavior, like gambling, smoking, or playing fast and loose with food expiration dates. However, as a general rule, we don’t like risk. 38 seconds.

Management 143

Management Consulting Banking 2019 143

Comm100

JUNE 19, 2018

The ICMI Contact Center Expo which took place at the end of May was no different – with a strong keynote lineup and insightful sessions to attend, it was a fantastic event for anyone looking to top up their knowledge on everything CX. Disney’s common purpose isn’t to ensure that it delivers value to stakeholders, or ensures profitable growth.

2018 40

2018 Contact Center Entertainment Culture 40

OpinionLab

APRIL 28, 2017

“What is our DIGITAL CX score?” Hold that thought and think about the journey from your customer’s perspective. is a question I often get asked when working with companies to improve their website experience. You need to act on issues under your control: broken filters, poor search results, checkout errors. A week passes.

Omnichannel 60

Omnichannel Customer Journey E Commerce Retail 60

PeopleMetrics

JANUARY 28, 2021

3 Business Lessons from Customer Experience Entrepreneur Sean McDade PhD. Next to having children, this is my the greatest honor of my life is to work with you and serve you as clients and help you. It's been 20 years, I never could have imagined it. Here's to 20 more. Madeline Good: Hi everyone! Welcome to #PeopleMetricsLIVE.

2001 62

2001 2012 Feedback Books 62