NetBase

AUGUST 5, 2020

And these insights offer intel brands should keep to-of-mind: Airport traffic has dropped as much as 92%. 72% of consumers in the US and UK are spending more time on social media per day since the outbreak of coronavirus – giving brands an opportunity to get in their sights. Where Consumers Are Traveling and Why. Time will tell.

Travel 98

Travel Social Media Hotels Airlines 98

Customer Guru

AUGUST 21, 2018

With an expertise in customer service and experience trends, customer retention, employee engagement, and the like, DiJulius has worked with several brands such as The Ritz-Carlton, Starbucks, Nordstrom, and many more. John is an “Ex-Disney Guy” and Customer Experience Coach.

Customer Experience 115

Customer Experience Consulting Books Customer Experience Professionals 115

SurveySensum

APRIL 5, 2022

Though often we assume a brand or product is the best in the industry, we always look for alternatives that can fully meet our business preferences and is a value for money. . All you need to do is select the template, add your branding and you are good to go! Yahoo, Microsoft, Yamaha, and many other prominent brands use Qualtrics.

2022 52

2022 Multi-Channel NPS Feedback 52

BirdEye

NOVEMBER 8, 2023

Here are 5 tips to get more customer reviews How does Birdeye help you get more reviews from satisfied customers? FAQs on eCommerce review sites Unlock your business potential by listing on these eCommerce review sites To truly elevate your brand experience, you must be listed and engage regularly on these third-party review sites.

Travel 58

Travel Hotels Social Media Healthcare 58

Qualtrics

FEBRUARY 16, 2021

This provides more opportunity for tourism and hospitality nationally in rural parts, though it can lead to more stress and higher expectations on the business. Take fast-food brand Burger King. They’re tackling the pressures of COVID-19 by redesigning their restaurants to focus on improving guest experience.

Guest Experience 49

Guest Experience 2021 Hotels Hospitality 49

BirdEye

OCTOBER 28, 2021

Tell the customer you hope to see them again soon. (If Through this simple response, you will build stronger brand loyalty, encourage future customers to also leave a review, and provide a better customer experience overall. For example, if you work in hospitality or tourism, TripAdvisor is a great site to utilize.

Automotive 98

Automotive Healthcare Consumers Customers 98

BirdEye

DECEMBER 30, 2023

Did you know that a mere post of only 280 characters could unlock your brand’s potential? With a vast audience of nearly 240 million daily active users, Twitter – currently called ‘X’ – has become a rich platform for brand exposure and customer interaction. In fact, 80% of Twitter users actively discuss brands.

Social Media 110

Social Media Advertising E Commerce Tourism 110