Competitive Advantage Connections Customer Centricity Telecommunications 
SurveySensum
JUNE 29, 2023
In this blog, we will explore 5 data-driven insights that successful marketing experts use to create remarkable customer experiences. With these best practices, you will not only drive revenue but also cultivate long-lasting connections with your customers. So, HOW can you ensure delivering exceptional customer service?
Wootric
FEBRUARY 14, 2019
Her She is a customer journey expert whose analysis of customer feedback at key touchpoints has led to product and service enhancements that have delighted customers. Why we love Angus: He’s the Customer Experience Manager at Sendoso and prides himself in “helping people connect the old fashion way.” Angus Yang.
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InMoment XI
FEBRUARY 1, 2024
Emotion detection helps businesses tailor their responses and strategies to align with customer emotions, enhancing personalized customer experiences and building stronger emotional connections with the brand. This forward-looking approach is vital for maintaining competitive advantage and fostering customer loyalty.
SurveySensum
JULY 14, 2020
Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. Mila Widyani – Head of Customer Experience at CIMB Niaga. Currently working at Qualtrics as a Sr. Website : [link].
Storyminers
JULY 6, 2020
Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives.
Storyminers
JULY 6, 2020
Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives.
Alliance by IFS
OCTOBER 8, 2019
By adding Astea to its already robust platform , the combined company will be in an even stronger position to take advantage of major industry trends like servitization to drive more value for customers in all focus industries. Astea’s customers include blue-chip global brands and Fortune 500 companies across the globe.
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