CSM Magazine

JANUARY 17, 2022

One such industry is the online gaming market. When traditional land-based casinos began to close their doors to patrons to promote quarantine and social distancing protocols, the online casino industry saw a significant increase in user base. Furthermore, they seek entertainment on their mobile devices while on the go.

2021 52

2021 Entertainment Sports Customer Service Representative 52

Joe Rawlinson

JULY 8, 2015

Research from Accenture highlights that 68% of Millennials demand an integrated, seamless experience regardless of the channel. So perhaps this one area where retailers can improve – by creating an online experience that is closer to the in-store experience. Contact her at kathryn@customerserviceguru.co.uk

Customer Service 144

Customer Service Social Media E Commerce Retail 144

C3Centricity

OCTOBER 22, 2020

I care about your employees, your company culture and habits more than ever. Shopping is no longer entertainment for me, at least not in the physical world. So make my online experience doubly enjoyable. If you’re claiming to be carbon neutral, sustainable, eco-friendly or ethical, be so in everything you do.

Retail 87

Retail Advertising Download Technology 87

Service Untitled

MARCH 10, 2010

The offbeat humor fits the quirky culture of Zappos. The culture of the company is what the company is all about, and as new employees train with two weeks of classroom training and two weeks of practical knowledge answering customer calls, they are offered money to the tune of $1000 to quit if they feel they do not fit with the culture.

Blog 41

Blog Customer Service 2010 2006 41

Gainsight

JULY 7, 2021

And just nine weeks later, we transformed our much-loved conference into an online experience for more than 20,000 Customer Success and Product professionals from 50+ countries. As the year progressed, so did our knowledge, understanding and confidence for transforming our events into engaging digital experiences.

2021 45

2021 Events Social Media 2013 45

C Space

MAY 22, 2020

Digital learning and talent management brands Skillsoft and SumTotal held a live global experience for learning, talent, and business leaders virtually this year, after a last-minute dash to turn their usual face-to-face event into an online experience. global market share. Alibaba plans to invest 10 billion yuan ($1.15

2020 52

2020 Brands E Commerce Travel 52