LoyaltyPlus
JUNE 12, 2022
Hotels are showing signs of recovery across the Southern, Western, and East African markets following the turbulence of the past two years. It provides the tools essential to drive deep customer insights and use them to activate personalised and valuable interactions between the hotel and its guests.
Think Customers
JULY 29, 2022
The companies that understand customer intent—the purpose or reason behind a customer’s behavior—are better positioned to give customers want they want and outperform competitors. Insights into what customers want and need are more important than ever as the economy and market conditions change.
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SurveySparrow
FEBRUARY 18, 2024
Known for its user-friendly interface and extensive features, it helps businesses of all sizes gather valuable feedback, conduct market research, and measure customer satisfaction. If you’re looking for something powerful to create an impact on your customer base, this might be the tool for you. 5 Capterra 4.8/5
BirdEye
NOVEMBER 8, 2023
Use case: By listing a business on a Facebook Business page, businesses can effectively expand their online presence, be more accessible to their audience, and utilize robust advertising tools to reach and connect with potential customers. Read our guide on how to do Facebook marketing correctly.
SurveySensum
JULY 14, 2020
He has 25 years of experience on the leading edge of digital transformation, social, and marketing strategy and has previously worked at American Express, Prudential Financial, USAA, and Forrester Research in senior roles. Chad Horenfeldt – Director of Customer Success at Kustomer. LinkedIn : [link] /. Website : [link].
SmartKarrot
DECEMBER 22, 2020
Deliver meaningful, strategic, and tactical insight to the leadership team through customer feedback, business goals, key performance indicators, and customer analysis. Manage customer escalations as the senior business owner for their success. Monitor campaign performance and delivery to exceed defined KPIs.
Storyminers
JULY 6, 2020
Her areas of expertise include market research, program management, marketing, instructional design, and training. Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Annette Franz.
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