Sun.Mar 10, 2024

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Top 5 Customer Service & CX Articles for Week of March 11, 2024

ShepHyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 5 Straightforward Ways Small Business Owners Can Create a Stellar Customer-Focused Culture by Steven Van Belleghem (America’s Small Business Network) Embarking on a journey to craft a customer-focused culture within a small business landscape isn’t just about adherin

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200+ Cross-Industry Social Media Benchmarks Every Marketer Needs to Know

Brandwatch CX

From engagement rates to follower growth, we’ve outlined the essential cross-industry social media benchmarks so you can understand your social performance.

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Do This For Better Customer Experience

Michel Falcon Experience

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200+ Cross-Industry Social Media Benchmarks Every Marketer Needs to Know

Brandwatch CX

From engagement rates to follower growth, we’ve outlined the essential cross-industry social media benchmarks so you can understand your social performance.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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How to Make Google Forms Anonymous: A Comprehensive Guide

SurveySparrow

Have you ever conducted a survey and wished the responses were more…honest? Anonymity is a crucial factor in collecting genuine feedback. While Google Forms doesn’t offer a built-in mode, this blog will tell you how to make them anonymous. But before that, you need to understand something. What is an Anonymous Survey? An anonymous survey, by definition, is one that does not ask for the Personal Identifiable Information (PII )of the respondent.

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Use QR Code Surveys – Transforming your Feedback Process

Opinionator

Businesses are constantly seeking new ways to gather customer feedback and insights. In recent days, QR code surveys got the eyeballs of business owners. QR codes are everywhere, appearing frequently throughout the day. Actually, the fast-paced world deserves QR Code Surveys instead of traditional surveys because QR codes are convenient, quick, effective and scanned by smartphones. […] The post Use QR Code Surveys – Transforming your Feedback Process appeared first on Opiniator.

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Circular Edge at Blueprint 4D 2024

Circular Edge

Meet the Circular Edge Team at BP4D May 7 - 10, 2024 | Dallas, Texas The pace of change in business today is accelerating. The companies who succeed long term will be those who can effectively transform their people, processes, technology and strategy now for the digital era. With a refreshed and expanded program for 2024 , BLUEPRINT 4D is designed to help Oracle customers prepare their organizations – their teams, their tools and technology, and their strategies – for the future.

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Circular Edge at Blueprint 4D 2024

Circular Edge

Meet the Circular Edge Team at BP4D May 7 - 10, 2024 | Dallas, Texas The pace of change in business today is accelerating. The companies who succeed long term will be those who can effectively transform their people, processes, technology and strategy now for the digital era. With a refreshed and expanded program for 2024 , BLUEPRINT 4D is designed to help Oracle customers prepare their organizations – their teams, their tools and technology, and their strategies – for the future.

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