TechSee

MAY 24, 2021

Enter Visual Assistance. What is Visual Assistance? Visual assistance, powered by Video and Augmented Reality, allows users to instantly stream their mobile device camera or screen for real-time, interactive visual engagement. 5 Ways Home Security Firms can Boost CX with Visual Assistance.

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Interactions

JULY 7, 2022

Read on to learn 6 reasons that investing in Conversational AI applications like virtual agents can optimize the contact center workforce to keep customer experience and scalability high: Handle unlimited volume. Letting AI lead customer interactions can help position agents where they are needed most. Ensure Security.

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TechSee

JANUARY 28, 2020

Computer Vision Artificial Intelligence (AI) is allowing retailers to attack a primary pain point for consumers. All the consumer has to do is unbox their new purchase, tap their smartphone, point the camera at the product, and let the AI assistant walk them through the rest with a Snapchat-like overlay on their phone screen.

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Upstream Works

NOVEMBER 22, 2022

In those earlier times, businesses did not actively court customers beyond generating sales, and viewed them en masse rather than as individuals who each have a distinct relationship with the business. But that’s only part of the story. Connected Digital CX.

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TechSee

APRIL 17, 2018

With all the AI hype in 2017, the customer service industry expected smart machines to truly transform the customer experience. However, while AI has not yet become the answer to all our customer service challenges, the technology is moving forward at a rapid pace, and is en route to achieving the level of impact previously predicted.

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John Paul

JULY 26, 2018

Look-alike technology is being used to predict what customers will like based on requests completed by similar profiles, which helps proactively assist brand new customers in a way that simulates a long history of dedicated 1:1 service. Connected Devices & Smart-Home Assistants.

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Circular Edge

MAY 6, 2022

After: The retailer adds an inventory management module, which displays real-time inventory levels and updates on stock that’s en route to the warehouse. The system even uses artificial intelligence (AI)—specifically, machine learning— to flag potential errors or fraudulent orders by comparing transactions to thousands of similar entries.

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