Kustomer

JULY 29, 2021

As the Senior Marketing Director at Kustomer, Pam is experienced in social commerce and she spills the secrets on how to take advantage of this tool in your business. E-Commerce for the Social World. The power of social media is tremendous – everything is digitized , from friendships to commerce.

E Commerce 98

E Commerce Social Media E-support Fashion 98

Kustomer

NOVEMBER 1, 2021

As the Senior Director of Growth at Kustomer, Pam is experienced in social commerce and she spills the secrets on how to take advantage of this tool in your business. What Is Social Commerce? Social commerce is a kind of e-commerce that uses online social networks to help in the buying and selling of goods and services.

E Commerce 52

E Commerce Social Media E-support Fashion 52

Comm100

JUNE 13, 2018

Preparing for the shopping season ahead of time can help e-commerce vendors and retailers of all industries convert more browsers into buyers, improve customer satisfaction levels, and dodge inconvenient (and avoidable) operational hassles. One way to do this is by adding single-page or one-click checkouts to your e-commerce website.

E Commerce 52

E Commerce E-support Social Media Retail 52

Eptica

OCTOBER 28, 2016

Consumers increasingly see it as a vital part of the sales process - Forrester Research found that "44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a web site can offer.” ” Chat helps sales in four key ways: 1.

Sales 79

Sales E Commerce E-support Contact Center 79

SurveySensum

JULY 14, 2020

Adam Toporek – Customer Service Expert, Keynote Speaker, Trainer, Strategic Advisor . He has 25 years of experience on the leading edge of digital transformation, social, and marketing strategy and has previously worked at American Express, Prudential Financial, USAA, and Forrester Research in senior roles. LinkedIn: [link].

2020 132

2020 Customer Experience Magazine Consulting 132

Inbenta

APRIL 14, 2020

Nowadays, digital technology plays an increasingly important role in the lives of consumers. For example, a sales support chatbot, which provides product recommendations based on what the user is looking for in his current session, is a great way to make the customer experience more human. A chatbot as an intelligence tool.

Customer Journey 59

Customer Journey Virtual Agent E Commerce Omnichannel 59

Oracle

MARCH 25, 2021

Welcome to Experience TV, a LIVE show on social channels about the economic revolution we’re living through, the Experience Economy, where brands compete on the quality of their customer experiences. The Markie Awards program recognizes excellence in marketing, sales, service, and commerce.

B2B 52

B2B 2021 Marketing 2020 52