services business-advisory-transformation post-pandemic-planning 
Kustomer
NOVEMBER 18, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen meets with Randall King from Conduent to teach new CX leaders how to navigate large-scale transformation. As the world is constantly changing, so should your business. Obviously very busy at work doing what you do.
Magellan Solutions
AUGUST 19, 2021
Furthermore, there are significant earnings challenges due to a tough macroeconomic context and extensive risk of financial distress for both consumers and businesses. This is why Magellan Solutions has created new solutions that are adaptable to the pandemic after-effects. Consumers’ banking preferences are rapidly evolving.
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Gainsight
MAY 14, 2020
PTC talked us through customer success transformation as a marathon to win the race against churn. First is planning your ride, so in the case of Gainsight, it is determining your data structure early. Next up is reviewing your map, for which you can use Gainsight’s Success Plans to guide you to victory.
ClearAction
NOVEMBER 16, 2023
Voice of Customer Maturity: Ultimate Guide Lynn Hunsaker Voice of customer maturity is not about scores, real-time feedback, response rates, listening posts, benchmarks, or comparisons of B2B versus B2C trends. VoC Maturity Essentials – VoC Collaborators – VoC Transformers 3. So, what does it mean? Outline: 1.
Uniphore
JANUARY 4, 2022
The only platform that drives demonstrable and sustainable business value by automating, personalizing, and optimizing every conversation. Every day, billions of conversations take place—each rich in untapped business value. The future of business is understanding how to unlock the value of conversations. Get a Demo. Get a Demo.
Circular Edge
MARCH 28, 2023
An Expert Guide| NetSuite) Today’s business environment is fast paced, hypercompetitive and constantly changing. Agile finance shifts mindset and focus away from data creation and gatekeeping toward higher-value decision-making and partnership with business leaders. Blog Credit: Kristina Russo, March 16, 2023 | (What Is Agile Finance?
Circular Edge
MARCH 28, 2023
An Expert Guide| NetSuite) Today’s business environment is fast paced, hypercompetitive and constantly changing. Agile finance shifts mindset and focus away from data creation and gatekeeping toward higher-value decision-making and partnership with business leaders. Blog Credit: Kristina Russo, March 16, 2023 | (What Is Agile Finance?
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