Alida

JANUARY 5, 2018

Experts believe that in 2018, marketing leaders will be dealing with disruption and adapting emerging technologies that are starting to mature beyond their initial hype. This means brands must invest heavily in the underlying technology as well as architecture, talent and process. CMOs become customer-obsessed.

2018 0

2018 Marketing Multi-Channel Advertising 0

SurveySparrow

FEBRUARY 18, 2024

New Technology: Some businesses look for tools with new tech like AI or predictive analytics to understand feedback better. Feedback Collection Everywhere: Gather feedback from various touchpoints. Cost Concerns: This is for those small businesses that may want cheaper options while still getting good features. 5 Capterra 4.8/5

2024 52

2024 Multi-Channel E Commerce Tourism 52

Think Customers

JULY 29, 2022

Every time customers interact with a customer service representative, do a keyword search, click through a brand’s website, or engage other touchpoints, they’re giving hints about their interests and intentions.

Apparel 59

Apparel Automotive Tourism Fashion 59

LoyaltyPlus

MAY 18, 2020

These include the aviation and tourism sectors, healthcare sectors that are under relentless pressure and retail, manufacturing, among many others. The company points to seriously injured victims and fatalities that make up the commercial battlefield in the war against the silent but deadly pandemic.

Loyalty 52

Loyalty 2020 Brands Airlines 52

LoyaltyPlus

MAY 18, 2020

These include the aviation and tourism sectors, healthcare sectors that are under relentless pressure and retail, manufacturing, among many others. The company points to seriously injured victims and fatalities that make up the commercial battlefield in the war against the silent but deadly pandemic.

Loyalty 52

Loyalty 2020 Brands Airlines 52

Qualtrics

FEBRUARY 16, 2021

This provides more opportunity for tourism and hospitality nationally in rural parts, though it can lead to more stress and higher expectations on the business. Technology is improving the guest digital experience. This allows guests the choice between pressure-free use of the hotel, or a fun novel interaction with technology.

Guest Experience 49

Guest Experience 2021 Hotels Hospitality 49

Comm100

FEBRUARY 6, 2018

Travel and Tourism. Dolphin CRM : Travel technology that encompasses CRM, reservations, and booking engines for businesses, travel agents and tour operators. Emerald ISO Travel Solutions : A CRM that meets the needs of the tourism market, providing campaign management systems, complaint management, brochure fulfillment and more.

Customer Engagement 42

Customer Engagement Engagement Social Media Omnichannel 42