Remove 2008 Remove Customer Base Remove Innovation Remove Technology
article thumbnail

From Chief Information Officer to Chief Customer Officer, With Brian Lillie – CB60

Customer Bliss

Brian Lillie joined Equinix in August 2008 and has been focused on building business value through strategic and innovative product development and information technology initiatives. Prior to VeriSign, Mr. Over time, his passion for customers was evident, which is the main reason one role evolved into the next.

article thumbnail

CX Success Stories – HOLT CAT

Daniel Group

They are fantastic young people who have brought a lot of innovation and energy into the industry and into our company. So, for some context, I joined Holt in 2008, January of 2008. And so once that picture was unveiled, and it was like, “Wow, holy cow, there are a few customers that make up a lot of our revenue.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Expansion Selling Strategies: Tips for SaaS Companies

CSM Practice

It is no surprise that discretionary spending practices lead customers to reconsider whether or not they need to renew or expand certain subscriptions. Since most SaaS companies started after the 2008 financial crisis, this is the first test of the sustainability of the model during the crisis. 1. More Customer Success.

Sales 71
article thumbnail

Expansion Selling Strategies: Tips for SaaS Companies

CSM Practice

It is no surprise that discretionary spending practices lead customers to reconsider whether or not they need to renew or expand certain subscriptions. Since most SaaS companies started after the 2008 financial crisis, this is the first test of the sustainability of the model during the crisis. 1. More Customer Success.

article thumbnail

2022 Banking Outlook

West Monroe

It is also assumed that M&A will be a hot topic in 2022 as banks look for new growth opportunities and to increase the speed at which they can invest and scale their technology platforms. The decision to build, buy, or partner to compete with fintechs and large digital technology companies. Taking action.

Banking 52
article thumbnail

What Is Market Positioning Strategy?

SurveySparrow

Let us look at Nike’s positioning statement: For athletes in need of high-quality, fashionable athletic wear, Nike provides customers with top-performing sports apparel and shoes made of the highest quality materials. 2 Segment your customers: . Their current slogan, “Live Mas!” ” means “live more.”

article thumbnail

What Are The Top 50 SaaS Companies in 2020?

SmartKarrot

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In the field of technology, nothing remains stagnant. The ‘haven for programmers’ – GitHub has been providing its services through a SaaS model since 2008.

2020 19