2009 Customer Care Management Social Media 
Win the Customer
NOVEMBER 14, 2016
Whether it’s Snapchat’s GeoFilters or Facebook’s 360 Photos, more businesses are finding that social media is one of the most powerful tools available today. Whatever industry you’re in, you simply must have a social media presence these days. It’s called social media for a reason, after all.
ClearAction
FEBRUARY 7, 2016
Customer Experience Articles. Customer experience articles. Tools, techniques, and case studies catalyze your customer experience management success. Peruse ClearAction articles, podcasts and webcasts, and ask how these best practices can be customized to your specific needs. You Can Find Customer Satisfaction.
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CSM Magazine
DECEMBER 12, 2019
It’s also a 50% increase from 2009’s record low of $4.06 social media strategy, billing changes). Maybe it’s time for you to take a look at how flexible and proactive your customer care organization is so you can meet the unexpected demands of this year’s busy season. trillion spent in 2007.
SmartKarrot
FEBRUARY 15, 2022
Adam Toporek is a globally-recognized keynote speaker on customer experience. He is known for his ability to help firms reimagine their customer care. He is the owner of CTS Service Solutions, a customer experience firm that grew out of his blog ‘Customers That Stick.’ Here is the list for you – 1.
Customer Bliss
NOVEMBER 15, 2016
Her background is interesting as she is professionally an engineer, but found her way to the customer care space. Change Management. She stayed within customer experience and remained focused there. This team provides call center, billing, credit and collections, and business account management to 3.5 Storytelling.
SurveySensum
JULY 14, 2020
Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up.
Grade.us
JUNE 2, 2020
Buying reputation management software for your business is like purchasing a moat for your castle and party confetti at the same time. Alternatively, you’re actively listening to unhappy customers so you can solve their problems, improve your own business, and illuminate a channel of open communicate. Reading Time: 22 minutes.
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