2020 Connections E-support Hotels 
C Space
APRIL 22, 2020
The Brand Move Roundup – April 22, 2020. MLS senior vice president of brand and integrated marketing David Bruce said, “The Captain’s Challenge captures the spirit of MLS Unites—it brings the soccer community together, all while staying apart, to support those affected during this trying time.
SurveySensum
JANUARY 8, 2021
2020 is not a year you would like to remember, it’s also not a year which any of us can easily forget. So, let’s jump right in and reflect on the best customer experience stories that happened in 2020! It went from being a small hangout app and then blossomed into a powerful tool to connect with our local community.
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C Space
APRIL 6, 2020
The Brand Move Roundup – April 6, 2020. Cloud-based enterprise software firm SAP has established a €3 million COVID-19 Emergency Fund to support the urgent needs of the World Health Organization (WHO), the CDC Foundation , and smaller nonprofits and social enterprises that work on the front lines serving local communities in crisis.
C Space
MARCH 17, 2020
The Brand Move Roundup – March 17, 2020. e Lauder ’s Weibo hashtag “We Can Win This Fight”, associated with the brand’s celebrity video messages, has been viewed more than 61 million times and has generated 328,000 discussions. Chris Nurko. Chief Innovation Officer, C Space. Sports & Media.
Bold360
APRIL 27, 2017
Travel and tourism can be difficult areas for retaining customer loyalty, with websites set up exclusively to pit brands against one another on the best deals for hotels and rock-bottom prices on flights. Intelligent support bots can interact with your customers on every channel, from mobile website to app, and from desktop to social media.
Storyminers
DECEMBER 3, 2020
Social Technologist and Futurist Cecilia MoSze Tham will explore the future of human connectivity and what that might mean for innovation in the events industry; and founder and managing partner at Storyminers and former e-visionary at IBM, Mike Wittenstein , will present ideas to help leaders gain support for their boldest ideas and strategies.
Inbenta
JUNE 30, 2021
No wonder why almost every business out there that deals with huge amounts of support requests has implemented or is considering the implementation of a chatbot or conversational platform to automate customer interactions. . Their support team realized many of the doubts customers were facing were really similar. . Gol Airlines.
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