5 Top Customer Service Articles For the Week of February 1, 2021
ShepHyken
FEBRUARY 1, 2021
Improve Your Customer Outcomes With 5 Customer Service Best Practices from Leading Consumer Shipping Brand FedEx by Veronica Krieg. My Comment: As customers move to accepting the digital experience – and expecting the companies and brands they do business with to provide a good experience – it’s important to understand what customers want.
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