2022 Download Insights Return on Investment 
Experience Investigators by 360Connext
JULY 26, 2022
CX teams that collaborate cross-functionally are 27% more likely to have a high or very high Return on Investment (ROI) of their CX program , according to the 2022 State of CX Report from GetFeedback. You can start building your own with the help of our CX Mission Statement Guidebook , available to download free.
Calabrio
FEBRUARY 18, 2022
Ross Daniels at Calabrio looks at the recently published 2022 Agent Management Value Index Report from analyst firm Ventana Research, for insights into how to structure software selection processes – to help organizations pose the right questions to get the right answers. Total Cost of Ownership and Return on Investment (TCO/ROI).
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CSM Magazine
FEBRUARY 17, 2022
Ross Daniels at Calabrio looks at the recently published 2022 Agent Management Value Index Report from analyst firm Ventana Research, for insights into how to structure software selection processes – to help organisations pose the right questions to get the right answers. Total Cost of Ownership and Return on Investment (TCO/ROI).
Lithium
APRIL 5, 2022
The bad news is that these trends will probably continue, and possibly even increase, in 2022. These videos make reference to a pdf workbook, you can download this from the resources section of this article. But you know we have your back. Read the full Spring Launch blog. (NEW) Complete with screenshots and some helpful code!
West Monroe
JANUARY 23, 2022
This report focuses on five major themes underpinning this ecosystem—DERs, alternative transportation fuels, broadband, analytics, and cybersecurity—and outlines key actions that utilities are taking or considering can take to ensure they stay ahead of the curve in 2022 and beyond. Chapter 1: Distributed energy resources.
BirdEye
MARCH 24, 2023
It can also help an organization identify the products and markets with a better return on investment and identify which deals to go after first. In 2022, the average cost per click was $0.97. Answering their questions earns their trust, introduces them to your brand, and leads to more market insight for you.
Gainsight
JULY 5, 2022
According to our 2022 Customer Success Index , companies are discovering that “CS responsibilities tie directly to business goals and revenue.” The return on investment (ROI) of CS is clearly seen and justifies bringing in CS operations to make it more seamless, prescriptive, and proactive.
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