BirdEye

MAY 18, 2023

Knowing which of the various digital marketing tools to choose in 2023 and beyond will be crucial. And that’s a tall order since experts say there are roughly over 9,900 marketing tools available in 2023. But it’s how you’ll retain your customer base and outperform your competition. Price: Hotjar is free to use.

E Commerce 52

E Commerce Marketing Social Media E-support 52

SurveySensum

OCTOBER 17, 2023

So, to ensure long-term success, NBFCs should focus on improving customer satisfaction, which should go beyond mere transactions. And for this, they are required to understand the importance of gathering and analyzing customer feedback. But before that, let’s first understand what an NBFC customer feedback tool is.

Feedback 52

Feedback Management NPS Customer Satisfaction 52

SurveySensum

NOVEMBER 13, 2023

Did you know that, over 7 billion people worldwide are using mobile phones in 2023? Because 62% of this population will also abandon their shopping experience with you if they encounter any negative experience. Best Features This tool offers custom reports and dashboards. That’s a lot of people…like a lot.

Customer Experience 52

Customer Experience 2024 NPS Feedback 52

BirdEye

NOVEMBER 29, 2023

Online reviews, virtual try-ons, and augmented reality experiences have become integral parts of the furniture shopping journey. Prioritize user experience with clear product categorization and an easy checkout process. Send promotions and discounts directly to potential customers based on their location.

Marketing 57

Marketing 2024 Advertising Social Media 57

SurveySparrow

JUNE 20, 2022

There are rich, ready-to-use chatbot conversation templates for lead generation, website feedback, market research, user experience survey, and for knowing the NPS scores. Chatbots can disguise data collection as a friendly conversation, providing detailed, actionable information about customer pain points and preferences.

Customer Service 52

Customer Service 2022 2026 Apparel 52

BirdEye

OCTOBER 25, 2023

This blog post gives you an overview of a panel discussion on mastering online listings for your business. Are they actively asking their previous customer base to share their experience? So, we’re making sure that both are equally up to code in terms of user experience.

Marketing 104

Marketing Information Webinar Consumers 104

ShepHyken

JANUARY 4, 2024

Your ability to retain existing customers directly impacts your bottom line — and you already know it’s cheaper to keep customers than to acquire new ones. These retention strategies will build your company a community of happy customers. Take SoFi’s high-yield savings account as a prime example.

Loyalty 65

Loyalty Customer Retention Social Media 2024 65