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The Gig Economy is Paving the Way for Agile Customer Service

TechSee

gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Economic and logistical challenges have resulted in businesses turning to the gig economy to support and scale their customer service and sales efforts while lowering their fixed costs and in-house overhead.

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Accurate eCommerce Data Entry: Fuel Your Online Sales

Magellan Solutions

With online sales expected to make up 22.6% of retail by 2027 , accurate product information, orders, and inventory are crucial for success. Only accurate data can lead to happy customers and lost sales. It ensures smooth operations and customer satisfaction. Accurate and efficient eCommerce data entry.

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6 Pain Points Faced by Gig Customer Service and How Vision Can Solve Them

TechSee

What is Gig Customer Service? This gig-based economic format has spread to the customer service function – known as GigCX – where freelance customer support agents are sourced to perform on a per-task basis. gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million.

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4 Point of Sale (POS) Trends to Look for in 2023

CSM Magazine

At the same time, global e-commerce sales are expected to reach $6.4 To keep pace with the ever-changing customers’ demands, online businesses are migrating towards cloud-based POS solutions. A point-of-sale system is a valuable alternative to a traditional cash register. billion by 2027. trillion by 2024.

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Is a Digital-Only Strategy Right for Your Business?

CSM Magazine

At the end of last year, Frontier Airlines announced it was moving to a digital-only customer service model. Changing a flight and getting help with a booking can now only be done through WhatsApp, live chat services, email, text and social media messaging. billion as we go into 2023, and 10 billion by 2027.

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How using data analytics in private equity can better inform portfolio strategies in a downturn

West Monroe

Find opportunities for cost-cutting Data analysis can also shed light on customer-facing processes that can be automated or streamlined using a low-touch, digital-first approach, (e.g., Companies held by private equity firms may benefit from a similar product management system. billion by 2027. billion in 2022 to $7.3

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Why Insurance Outsourcing Is A Smart Option

Magellan Solutions

As a matter of fact, insurance BPO projection within the period of 2020-2027 is at $8.3 Insurance Outsourcing Service Providers Offer. This is for your claims management. An outsourced staff can process your document management for insurance claims. This is to create a more efficient and accurate customer database.