Beyond Philosophy

APRIL 6, 2016

Marketers are always looking to optimize their perceived customer value proposition, and to improve the elements of transactional and relationship experiences needed to deliver that value. Michael Lowenstein, Ph.D., CMC Thought Leadership Principal, Beyond Philosophy.

Wireless 94

Wireless Loyalty Programs Automotive Consulting 94

Qualtrics

FEBRUARY 18, 2020

Check out our guide to the must-see sessions at this year’s X4 for market researchers from the most inspirational stories to the thought leadership that will give you plenty to take back to your organization at the end of the event. Automotive —14:00-14:45 // Thurs, 12 March. Jump straight to: Morning mainstage inspiration.

2020 29

2020 Marketing Government Leadership 29

John Paul

JULY 17, 2018

Premier worldwide leader in loyalty solutions and brand hospitality to serve Asia Pacific clients across banking, luxury, technology, automotive, FMCG and hospitality sectors. It is John Paul’s intention to reach clients from all industries to further strengthen their customers’ brand loyalty.

Leadership 40

Leadership Automotive Hospitality Travel 40

Customer Bliss

AUGUST 23, 2016

He led numerous client engagement teams around the globe including financial services, insurance, healthcare, pharmaceutical, and automotive companies in Europe, the Middle East, Asia, and the United States. While in this role, the organization was awarded the Malcolm Baldrige National Quality Award. Work with everyone.

Chief Customer Officer 0

Chief Customer Officer Culture Leadership Insurance 0

Beyond Philosophy

APRIL 6, 2016

Marketers are always looking to optimize their perceived customer value proposition, and to improve the elements of transactional and relationship experiences needed to deliver that value. Michael Lowenstein, Ph.D., CMC Thought Leadership Principal, Beyond Philosophy.

Wireless 60

Wireless Loyalty Programs Automotive Consulting 60

BirdEye

DECEMBER 8, 2022

Organize important resources that you can use for your marketing efforts. This plays into the idea of “fear of missing out” (FOMO), which can be an effective marketing strategy to make your followers jump on your products at the first available moment. Build backlinks by sharing articles linked to your content. Pinterest).

Social Media 98

Social Media Brands Entertainment Connections 98

InMoment XI

SEPTEMBER 1, 2022

There is something to be said about how vital it is to leverage market research to understand your non-buyers so you can convert them into customers. But with such a crowded market, that is easier said than done. But focusing on how to improve customer retention is just as important, if not more. What Is Customer Retention?

Customer Retention 260

Customer Retention Telecommunications Customer Journey Mapping Retail 260

C Space

JULY 2, 2020

Tesla has overhauled Japanese rival Toyota to become the world’s most valuable automotive company. These new routes are a sign of JetBlue trying to gain market share in parts of the country it hasn’t traditionally operated in. My guess is that all these advertisers will be back on the platform soon enough.”.

2020 52

2020 Brands Airlines Social Media 52

SurveySensum

SEPTEMBER 7, 2023

B2B Marketing & Advertising Survey Frequency: After significant campaigns or projects. When to send: Send Relationship NPS surveys after major marketing campaigns or projects to understand the impact of your efforts on client satisfaction. B2B Fintech Survey Frequency: Annually or after significant updates.

NPS 52

NPS Net Promoter Score Automotive B2B 52

Currency Alliance

MAY 9, 2022

To help businesses on this path, we have decided to share our experience in building an API-centric loyalty platform over the years. We explain how the technology differs from legacy solutions, and how an API-first approach solves the specific business challenges and enables the marketing goals that it was built to achieve. .

Loyalty 52

Loyalty Technology Loyalty Programs Multi-Channel 52

Currency Alliance

MAY 9, 2019

when the automotive and mobility industries shifted from a driver- or owner-focused value proposition to a customer-centered one; and when micromobility started to scale up.” [i]. Consumers thought about cars and mass transit, while manufacturers of transportation assets thought about market share. Enter: loyalty marketing.

Loyalty 56

Loyalty Loyalty Programs Airlines Travel 56

Qualtrics

JUNE 26, 2020

Koç Holding is the largest industrial conglomerate of Turkey, including 60 factories along with sales and marketing offices in more than 40 countries. The loyalty program provides functional and emotional benefits partnering with more than 200 leader brands. 70 million ($10 million) in employee loans.

Sports 46

Sports Hospitality Loyalty Programs E-support 46

Retently

MARCH 18, 2019

Market Leaders’ NPS Scores. Starbucks’ app is also used regularly by around 48% of app users , showcasing the kind of customer loyalty the brand enjoys. All these market giants have so many Promoters because those people love how easy their services/products are to use, and how reliable they are. And that’s no speculation.

Net Promoter Score 133

Net Promoter Score NPS Customer Retention Loyalty 133