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10 Ways QR Codes Can Revolutionize Customer Service

CSM Magazine

Originally designed for tracking parts in the automotive industry, QR codes have evolved far beyond their initial purpose. Loyalty Programs Instead of carrying multiple loyalty cards, customers can scan a QR code to check-in, accrue points, or redeem rewards.

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13 Proven auto repair marketing strategies to boost sales

BirdEye

Various marketing techniques and channels are used to reach and engage potential clients who need automotive repair and maintenance services. Run a loyalty program to drive repeat business Implement a loyalty program. Benefits of implementing a loyalty program A.

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Leave Me Alone as the next CX

Zeisler Consulting

Last year I had a lot of interactions with my car company and other support organizations having to do with my automotive needs. I write a lot (these days, at least, it seems) about cars. The tl;dr on that is that the company was considering (Did they go through with it?

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John Paul expands leadership in APAC

John Paul

Premier worldwide leader in loyalty solutions and brand hospitality to serve Asia Pacific clients across banking, luxury, technology, automotive, FMCG and hospitality sectors. It is John Paul’s intention to reach clients from all industries to further strengthen their customers’ brand loyalty. ABOUT JOHN PAUL.

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How to Strategically Compete Against Your Peers… And Yourself

Beyond Philosophy

Prioritize and allocate resources (time, money, people, facilities, technology). We’ve seen this in the past with directly competitive product and service feature-for-feature advertising and marketing; and we are still identifying it in such sectors as automotive, retailing, cable television, banking, and wireless lelecom.

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Digital transformation in insurance: 4 tips for delivering instant policyholder service

Talkdesk

As carriers and brokers accelerate their digital transformation journey, automation and state-of-the-art data gathering technology can empower firms to be more innovative and delight policyholders. Using smartphone technology and data science, Root measures driving behavior and uses it as the primary factor in determining rates.

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How to Strategically Compete Against Your Peers… And Yourself

Beyond Philosophy

Prioritize and allocate resources (time, money, people, facilities, technology). We’ve seen this in the past with directly competitive product and service feature-for-feature advertising and marketing; and we are still identifying it in such sectors as automotive, retailing, cable television, banking, and wireless lelecom.