august-2020-product-updates Blog Related Topics 
kommunicate
SEPTEMBER 2, 2020
Welcome to the August episode of Kommunicate product updates. In the month of August, we have added some powerful features to Kommunicate for making your job easier. The post Here’s What’s New from August 2020|Kommunicate Product Updates appeared first on Kommunicate Blog.
ViiBE Blog
JANUARY 19, 2022
ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.
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ViiBE Blog
JULY 8, 2021
ViiBE Blog. Mostly used in finance and healthcare, Palo Alto’s advanced firewalls and cloud-based security products are used by 85% of Fortune 100 companies. Not long after the Microsoft incident, FireEye , one of the largest US cybersecurity companies , was hacked in December 2020. 26 August 2021. 25 August 2021.
Bold360
SEPTEMBER 23, 2020
Within only a few days, Corning Credit Union launched the Bold360 Rapid Response FAQ Web Widget, a product by LogMeIn created to help businesses handle frequently asked member questions such as new branch hours, whether branch drive-ups were open, or the status of their stimulus check. It’s remarkable.
Gainsight
JULY 7, 2021
Pulse 2020 – Back to Moscone (Or So We Thought). Our flagship conference in San Francisco welcomed more than 6,000 Customer Success and Product professionals into the Moscone Center for three full days of education and networking, capped by an amazing gala in the city’s historic City Hall. 2019 was a banner year for Pulse.
Comm100
JANUARY 14, 2016
In recent years, consumers have placed greater importance on the quality of customer service than on the price and quality of products alone. According to a Deloitte report , 95% of consumers use more than one channel when researching on products and services, or seeking customer support.
ChurnZero
JANUARY 26, 2021
This is a guest blog post by Jay Nathan, Chief Customer Officer at Higher Logic. But above all these responsibilities, I believe the most critical responsibility of a CSM is to ensure that customers are achieving their internal goals using your company’s products and services. . This is the person whose budget funds your product.
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