West Monroe

MAY 7, 2023

Key Takeaways Prompt engineering is the ability to guide the LLM output based on the prompt to give guardrails and exceptions—either through text or code—that improve the response of generative AI tools like ChatGPT. So have we. This provides initial context related to tone, voice, perspective, and purpose.

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Article Healthcare Innovation Blog 52

ChurnZero

MARCH 10, 2023

We’ll also throw in some advice on optimizing and testing prompts for accuracy (to ultimately automate and save you time). After playing around with our new CS AI tool and gathering product tips and tricks from the industry at large, the above is what we produced as an introduction for this blog. Let’s get started!

Customer Success 98

Customer Success Blog Customers Feedback 98

ChurnZero

MARCH 10, 2023

We’ll also throw in some advice on optimizing and testing prompts for accuracy (to ultimately automate and save you time). After playing around with our new CS AI tool and gathering product tips and tricks from the industry at large, the above is what we produced as an introduction for this blog. Let’s get started!

Customer Success 75

Customer Success Blog Customers Feedback 75

SurveySparrow

DECEMBER 8, 2023

We’ll look into what inbound lead generation is, its types, benefits, strategies to get leads effectively, and a step-by-step guide on the process! It is a foundation for businesses to initiate meaningful interactions, ultimately converting this interest into a lasting customer relationship.

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Social Media Webinar Customer Centricity Events 52

COPC

JUNE 9, 2023

This blog article discusses the importance of employing multiple types of AI, implementing effective controls and guardrails, and adapting specific roles within the CX organization. This integration empowers agents with timely and accurate information, ultimately improving the overall customer experience.

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Customer Experience Customer Journey Insights Technology 116

SmartKarrot

MAY 8, 2023

Fortunately, the advent of new technologies like conversation AI and ChatGPT are on the path to revolutionize the world of work. This blog discusses several use cases that showcase the applications of “ChatGPT for HR” or “AI for HR.” ChatGPT can help streamline these processes by automating tasks.

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Document Communication Presentation Advertising 10

BirdEye

OCTOBER 26, 2023

This blog post delves into the discussion between Zach Watson, VP of Enterprise Sales at Birdeye and Melissa Cameron, SVP of customer acquisitions at National Storage Affiliates. Zach: Great and how do customers discover NSA’s facilities and what factors ultimately contribute to their decision to stay with NSA as a long-term customer?

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Feedback Customer Journey Call Center Customers 110