tesla-nps Blog Related Topics 
Retently
MARCH 29, 2023
Tesla currently holds a satisfaction rating of 96 , outscoring every other car manufacturer company in Net Promoter Score® ratings. Tesla has also claimed the top spot in the Consumer Reports’ annual owner satisfaction survey , where 91% of Tesla owners stated that they would buy another Tesla vehicle in the future.
Retently
NOVEMBER 21, 2018
Tesla’s Advocacy Marketing. Tesla found a great way to mobilize their loyal customers to attract even more clients. And not just any clients, but people who view their brand in a positive light because the person who refers them is someone close, happy with Tesla. That wasn’t all, though. Starbucks’ Advocacy Marketing.
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CustomerGauge
JULY 27, 2017
Want to know how Tesla Motors got an NPS of 97? Or why Starbucks is leading the fast food consumer brands NPS chart? How about why Apple’s MacBook’s NPS is 76 two years in a row? Today we will walk through the NPS achievements, CX strategies and best practices from the consumer brands industry.
SurveySensum
JULY 14, 2020
He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].
Lumoa
APRIL 24, 2018
The Net Promoter System® (or NPS) has been a popular customer experience metric since its creation in 2003. NPS is used by the biggest companies and leaders in its industries: from Apple to Airbnb, from Amazon to Tesla. At the same time, NPS is often a subject of critics and misunderstanding. That makes the NPS of NPS 32.
ProProfs Chat
AUGUST 21, 2020
Read this blog to learn how you can build an organizational culture around empathy and embrace healthy competition. You can also share a Net Promoter Score (NPS) survey to measure the likelihood of your customers or employees referring your business to others. . Clearly, empathy is both prevalent and much-needed for success.
ProProfs Chat
AUGUST 8, 2019
Brands like Tesla, Disney, and Amazon are known for their great customer service stories. You can send a Net Promoter Score (NPS) survey to your customers to learn how loyal they are to your brand and understand the chances of them recommending your business to others. >> How Does Tesla Build Good Customer Service Stories.
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