PK
APRIL 16, 2018
ProKarma is an IT solutions company focused on helping businesses re-engineer themselves through powerful digital platforms, customer engagement and emerging technologies. It fuels its clients’ growth and efficiency through accelerating business activities, enhancing experiences and creating competitive advantages.
Optimove
OCTOBER 4, 2022
They get to deliver a superior UX to keep customers engaged, which cements loyalty. We all know the benefits of embedding personalization at the heart of a robust mobile marketing strategy (happy customers, greater brand reach, enhanced engagement, and increased revenues, etc.), The results? And for brands? billion.
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Magellan Solutions
JULY 19, 2021
Ore transportation . Transportation. Customer behavior and management of transport needs are now the focus of data analytics during the pandemic. With limited capacity and to ensure following of minimum health standards, there is a need gain the following information from millions of data: Mapping customer journeys.
InMoment XI
APRIL 3, 2024
Competitive Advantage Creating a unique and positive digital experience helps brands set themselves apart from competitors, too. This means prioritizing positive interactions with products and services, engaging with people online, implementing customer feedback, and more.
Eptica
NOVEMBER 18, 2015
For these organisations, being able to answer email quickly and accurately can provide a competitive advantage against larger rivals, directly impacting revenues. of interactions, smaller contact centres received more email than their larger counterparts, where the channel only represented 10% of their total volume.
Storyminers
JULY 6, 2020
He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,
Storyminers
JULY 6, 2020
He is currently focused on two areas: The impact of the digital customer experience disruption, the next wave of emergent customer engagement channels, and the value of unstructured VOC data in understanding customer behavior and demand generation. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,
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