Remove Connections Remove Hospitality Remove Loyalty Programs Remove Social Media
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Loyalty programs: should you issue your own points or miles?

Currency Alliance

Many people assume that operating a loyalty program necessarily implies issuing your own loyalty points or miles. Points and miles are a dominant and popular form of loyalty value. The golden benchmark is about $25 USD per year in loyalty value. This actually is not true.

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How to create loyal customers and brand evangelists in the travel and hospitality industry

Up Your Service

This post makes the same point, but for the travel and hospitality – one of the most traditional “service” industries on the planet. Read on… Customer loyalty is a powerful marketing force that travel and hospitality businesses are always chasing. Turning loyalty members into evangelists.

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Wired Together: Building Customer Loyalty And Word of Mouth

Experience Investigators by 360Connext

In fact, they are 70% more likely to do so if they are part of a loyalty program or “VIP” customers. The ways to increase loyalty AND gain more word-of-mouth traction is to treat your customers fabulously. Plus, I told EVERYONE about it. Say thank you. Don’t assume they know you are grateful.

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How to Enhance the Guest Experience: Trends and Best Practices

InMoment XI

In the dynamic world of hospitality, the ability to manage and enhance the guest experience often spells the difference between those who win and those who get left behind. With the prevalence of online reviews and social media, managing and enhancing guest experiences is crucial to maintaining a positive brand image.

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Best Virtual PA Sevices

Magellan Solutions

Social Media Management. Many potential customers are going to notice and engage through social media. It is important to be able to connect with people while staying relevant. Have someone experienced to handle: Creating content to share on your social media accounts. make purchases. Billing support.

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Crafting the Best “How Did You Hear About Us?” Survey

Retently

These options should reflect the broad spectrum of your marketing efforts, including social media, search engines, word of mouth, advertising campaigns, and any other channels relevant to your business. It encourages engagement by allowing them to share their unique journey, which can foster a deeper connection with your brand.

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8 loyalty trends for 2024: intelligent, data-led marketing

Currency Alliance

Loyalty trends, as we’ve said in our previous years’ trends articles, are interesting to think about – but they are not necessarily reflective of what your own brand should be focusing on in the next year. Norwegian Air Shuttle and Strawberry Hospitality Group have made public their intention to shake up their market.

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