Connections ROI Sales Seminar 
BirdEye
FEBRUARY 21, 2023
Social media has completely changed the way we communicate and connect with one another over the past two decades. It’s especially important for local businesses looking to connect with their communities and grow their customer base. It’s an essential part of our everyday lives, and there are no signs it’s slowing down.
PK
JULY 25, 2019
Emotionally connected customers have a 306% higher lifetime value , which means brands have to find ways to show you care. In 2018 Arc’teryx Academy hosted a four-day immersive experience bringing together outdoor enthusiasts through expert-led clinics, seminars, and movies. The impact and ROI from events can be big for your business.
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Horizon CX
JUNE 10, 2022
A program with a goal such as that can only last so long until the question of return on investment (ROI) arises and it can be proven that a higher NPS score has a direct correlation to improved business outcomes. Different divisions or teams within an organization connect with and affect each other.
Horizon CX
MARCH 19, 2022
Small wonder then that the ROI of AI is only being reported by 10% of businesses. Considerable patience here is a required behavior and when you finally connect with a human being, enter the dreaded ID and verification phase of the journey where you’re asked for some personal identifier that proves that you are YOU.
Gainsight
FEBRUARY 2, 2024
Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough.
Totango
AUGUST 20, 2019
That’s what customer success is: the use of close customer monitoring to connect the dots of customer data and turn the resulting insights into actions that deliver value. . Adoption is also the first time the customer begins to experience value and ROI on their investment. Product Education Never Stops.
Storyminers
JULY 6, 2020
His coverage topics include the ROI of CX, CX strategy and governance, how CX leaders secure and retain sponsorship, the buy/own/advocate customer journey, voice of customer (VoC) and survey strategies, customer journey mapping, CX analytics and measurement, the role of social media and word of mouth (WOM) in CX, and persona development.
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