article thumbnail

20+ ideas on how to promote your business locally

BirdEye

Connect with influencers 9. Host seminars and workshops 18. Connect with influencers Elevate your local business to a whole new level by connecting with influencers. And be sure to collect and analyze the metrics to measure ROI. Plan informative seminars or hands-on workshops that offer valuable insights or skills.

Seminar 98
article thumbnail

Customer Education & Training: The Investment That Keeps on Giving

Gainsight

Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. In Person Seminars (One-to-Many) Another popular training method involves in-person, one-to-many seminars and training sessions. What Is Customer Training? There are several advantages to doing this.

Seminar 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The complete guide to social media management for modern businesses

BirdEye

Social media has completely changed the way we communicate and connect with one another over the past two decades. It’s especially important for local businesses looking to connect with their communities and grow their customer base. It’s an essential part of our everyday lives, and there are no signs it’s slowing down.

article thumbnail

Chiropractor marketing 101: How to build a thriving practice

BirdEye

Birdeye can help with this through its AI-enabled messaging and appointment scheduling features, making sure you stay connected with your patients and they remember to come back when they need to. Look at metrics like engagement rates, conversion rates, and ROI to determine what works best for your chiropractic practice.

article thumbnail

Five Ways Retailers Can Use Events to Increase Loyalty and Revenue

PK

Emotionally connected customers have a 306% higher lifetime value , which means brands have to find ways to show you care. In 2018 Arc’teryx Academy hosted a four-day immersive experience bringing together outdoor enthusiasts through expert-led clinics, seminars, and movies. The impact and ROI from events can be big for your business.

Events 49
article thumbnail

Mapping Customer Journeys Through a Systems Lens

Horizon CX

A program with a goal such as that can only last so long until the question of return on investment (ROI) arises and it can be proven that a higher NPS score has a direct correlation to improved business outcomes. Different divisions or teams within an organization connect with and affect each other.

article thumbnail

Artificial Intelligence and the Customer Journey

Horizon CX

Small wonder then that the ROI of AI is only being reported by 10% of businesses. Considerable patience here is a required behavior and when you finally connect with a human being, enter the dreaded ID and verification phase of the journey where you’re asked for some personal identifier that proves that you are YOU.