QuestionPro Audience

JANUARY 3, 2017

In order to best accommodate travelers, airlines offer several additional services where travelers can upgrade their seats, access airline exclusive lounges, and purchase in-flight food and entertainment. Moreover, a variety of opportunities exist to engage with travelers. Select your respondents.

Airlines 60

Airlines Loyalty Brands Entertainment 60

Strativity

MAY 25, 2023

Restaurant brands that invested early in proprietary customer engagement platforms are now stronger, including Starbucks with its highly personalized mobile app, Pizza Hut with its top-rated loyalty program, Panera with its brand-defining digital customer experience, and Chick-fil-A with its outstanding omnichannel platform.

Brands 52

Brands Loyalty Programs E-support 2022 52

BirdEye

FEBRUARY 13, 2024

Include engaging visuals like photos and videos that showcase your office and team. Harness the power of social media: A social media marketing strategy for chiropractors includes regular posting of engaging content on platforms like Facebook and Instagram to build a community and increase brand awareness.

Marketing 57

Marketing Social Media Healthcare Multi-Channel 57

Currency Alliance

OCTOBER 12, 2021

Just like the most frequent customers, engaging the mid-long-tail in your loyalty program will depend on finding complementary brand partners. Having a few partners in each category is key to engaging 50%+ of your customer base. Several airlines and hotel groups did win my preference because of their loyalty program.

Loyalty 59

Loyalty Loyalty Programs Airlines Travel 59

Bold360

APRIL 27, 2017

Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. Not only this, but the channels on and through which bots interact with your customers are well proven to be the most successful to build lasting customer engagement. Inspiring Real Loyalty, No Cards in Sight.

Tourism 56

Tourism Travel Customer Service E-support 56

Up Your Service

MAY 3, 2017

Organizations can have great rewards programs, but it’s not sustainable long-term if the service is poor.”. The merging of contact center and concierge functions — such as making restaurant reservations, booking entertainment and coordinating local transportation — is already taking place today.

Hospitality 74

Hospitality Travel Brands Airlines 74

Currency Alliance

JUNE 16, 2020

While travel and retail brands have made a lot of progress in the last 24 months, the bulk of innovation has come from other consumer sectors – including media businesses, entertainment, and telecoms providers, which in recent years appeared to regard loyalty as a lost cause. There’s a lot of useful takeaways in this, for loyalty marketers.

Magazine 52

Magazine Loyalty Innovation 2020 52