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Top 8 Zendesk Features Teardown: Advantages & Disadvantages

Kustomer

Zendesk is best known for its ticketing system, automation features, and integrations, making it a fan favorite for thousands of SMBs globally. While Zendesk Suite provides seemingly everything you need from a help desk software, it does come with some hefty drawbacks. It helps you manage the tickets and keep things streamlined.

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10 B2B Manufacturing Feedback Tools to Use in 2023

SurveySensum

Picture this: a renowned manufacturer increased its revenue by a staggering 20% within a year, solely by listening to its customers’ voices and integrating their insights into their operations. 5) Typeform Customizable designs Intuitive interface Logic jumps Seamless integrations Free plan available Starts at 25 USD /month 4.5 (5)

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Keeping Customers Happy with OneDesk

CSM Magazine

OneDesk is an application that helps you support your customers and manage projects. You also get options to add integrations with other apps such as Zendesk, Trello and JIRA. Advanced ticketing tools such as Service Level Agreements (SLAs) can help improve your response times and ensure you keep your commitments to customers.

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The 10 Best Enterprise Help Desk Software: 2024 SaaS Buyer’s Guide

Kustomer

If you’re a CX leader running an enterprise-level organization, you need help desk software that goes beyond just automating basic support processes and managing tickets. So, how do you figure out which enterprise help desk software is the right option?

2024 98
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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. What are the benefits of integrating with Customer Success software? Who owns it? Who owns it?

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SurveyMonkey vs Qualtrics: Detailed Comparison

SurveySparrow

helps you understand you customers and employees better. Close the feedback loop: With the help of SurveyMonkey’s online survey tool, you will even be able to close the feedback loop with ease. How does the tool specifically help with the feedback loop? Testing, product satisfaction, new product ideas, pricing study, etc.,

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Top Free Ticketing Tools of 2023! 

SurveySparrow

Jira Software. It helps you address client queries and suggest an instant solution using the knowledge base. It reduces the hustle between multiple platforms and gets things done from one place while providing powerful integration options. It also provides a secure remote support session directly from your help desk tickets.

2023 52