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TechSee Partners with Neuraflash to Provide AI-Powered Visual Engagement

TechSee

15, 2022 /PRNewswire/ — TechSee, the market leader in Computer Vision solutions for customer service, today announced a partnership with NeuraFlash with the goal of bringing the next generation of visual engagement and AI-powered service automation to their existing top-tier consulting & ISV service business. BOSTON , Sept.

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The dynamic duo: TechSee and Salesforce power ahead to drive digital transformation

TechSee

Strong partnerships are a force for change – and that is best highlighted in the strengthening of the relationship between TechSee and Salesforce – both sides bringing to the table the capability to drive and support businesses with streamlined, efficient, and cost-effective operations. TechSee and Salesforce Use Cases.

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TechSee recognized in Gartner Cool Vendors in CRM Customer Service and Support 2020 report for its significant advances in Computer Vision AI for customer service

TechSee

Two years ago, we cracked open the champagne when Gartner named TechSee as a Cool Vendor in its CRM Customer Support and Service Report. TechSee was honored as a pioneer in Computer Vision AI-powered Visual Assistance for customer service, based on our proprietary, multi-patented technology.

2020 207
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Millennial Generation Customer Service – The Ultimate Guide

TechSee

Adopt an omni-channel approach: To enhance customer satisfaction, more and more companies are providing a seamless omni-channel customer experience by delivering an integrated and frictionless transition between multiple touchpoints—including the web, voice, chat, messaging, video, email, and of course, social media. . Visual engagement.

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Salesforce FSM: 6 Tools that Drive Technician Enablement

TechSee

The Salesforce FSM Effect. Salesforce Field Service Lightning is a powerful, highly customizable, mobile-friendly extension to Service Cloud. Salesforce FSL is the fastest-growing division in the company’s history, bringing in $100 million in revenue within two years of its launch. Scheduling. Tracker Bot.

2019 109
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Customer Service Trends 2020

TechSee

Salesforce predicts a 136% increase from 2019 to 2020 in the number of organizations using AI-powered chatbots, which will continue to be integrated across communication channels to provide seamless real-time customer service on a larger scale than ever before. The post Customer Service Trends 2020 appeared first on TechSee.

2020 136
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5 ROI-Based Strategies Proven to Drive the Adoption of Visual Assistance

TechSee

Identify necessary integrations. Make sure the chosen visual assistance solution offers off-the-shelf integrations with the organization’s existing CRM/FSM and enables launch with single sign on to make it easier for employees to use it and to quickly access data relevant to each customer. How to train employees on new systems.

ROI 251