marketplace retail-apparel-customer-experience 
Happy or Not
OCTOBER 24, 2023
As we stand on the cusp of a new year, the retail industry is gearing up for the most significant challenges and exciting opportunities for the retail season in 2024. Whether you’re a leading retailer or a growing store, knowing the opportunities ahead and preparing for the challenges will prove a game-changer in the upcoming months.
delighted
NOVEMBER 20, 2020
Historically, the backbone of retail has been predicated around selling goods from a physical location. Retail customer experience was predicated around these physical elements and touchpoints: Are the employees helpful? Does the store carry the products customers are looking for? What is retail?
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Second to None
FEBRUARY 4, 2020
We are witnessing revolutionary changes to brick-and-mortar store layouts, customer relationship building efforts, and the overall value proposition to the customers they serve. In our research, people saw room for improvement from grocers compared to digital experiences they find in other retail categories.
Currency Alliance
OCTOBER 12, 2020
That type of simple recognition goes a great way in building loyalty with customers. This presentation is about driving customer engagement, and how the loyalty industry is transforming in order to engage with the mid-tail and long-tail customer. Loyalty programs must evolve to keep customers engaged.
Oracle
SEPTEMBER 20, 2020
Be sure to check back each week to learn how Oracle CX customers are driving success and building customer relationships that last. Smart brands are going beyond the purely transactional experience toward one that inspires buyers to become brand-loyal enthusiasts. Put the power in the hands of customers.
delighted
NOVEMBER 5, 2019
Historically, the backbone of retail has been predicated around selling goods from a physical location. Retail customer experience was predicated around these physical elements and touchpoints: Are the employees helpful? Does the store carry the products customers are looking for? What is retail?
C Space
APRIL 21, 2020
Items up for bid include one-on-one Zoom consultations with experts such as interior designer Nate Berkus , Queer Eye‘s Bobby Berk , Town & Country editor-in-chief Stellene Volandes or Elle Decor editor-in-chief Whitney Robinson, a virtual art consultation and custom painting by artist Sally King Benedict and more.
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