Customer Bliss

MAY 16, 2017

Milista Anderson is currently the Chief Customer Experience Officer of FIS Corporate and Digital Solutions. The notes on this episode may be slightly shorter than usual because it was a busy week for my team and I. Anderson holds a B.S. Don’t make a big long list of the problems: … just simplify the focus.

Chief Customer Officer 0

Chief Customer Officer Financial Reference Document 0

Bold360

MAY 8, 2020

On this episode of CXNext, I interview Keith Anderson , senior vice president of strategy & insights for Profitero, where he leads the product strategy and global analyst team. Keith Anderson. Keith Anderson. Keith Anderson. This discussion with Keith Anderson was taken from our show CXNext.

E Commerce 52

E Commerce Management Retail Metrics 52

NetBase

JULY 1, 2020

It’s a designation data analysts earn after completing our Express Learning offering where participants perform activities that advance their social analytics understanding. This is just another way we’re ensuring brands and agencies derive exceptional consumer and market intelligence from our tools. What is NetBase Certification?

Insights 52

Insights Definition Social Media Demo 52

ClearAction

FEBRUARY 28, 2019

. “The wise advice that ‘What got you here won’t get you there’ 1 is what we as customer experience leaders need to be thinking about everyday,” said Milista Anderson, SVP at FIS Global in a Customer-Centered Management talk show interview. It’s a knowledge-building, knowledge-sharing place.

Customer Experience 61

Customer Experience Marketing Chief Customer Officer Customer Experience Professionals 61

ClearAction

APRIL 12, 2016

Just don’t ignore them. Stephanie Anderson, Time-Warner. Marketers must break down silos between teams and departments.” That’s because our job is to listen to the customer first.” ClearAction Value Exchange is your silo-solver: it’s mission-critical to your whole team mastering these skills.

Leadership 86

Leadership Marketing Article Consulting 86

Confirmit

JULY 23, 2017

Last week, I had the pleasure of joining 50 CX professionals at our seminar “Next big thing in measurement and metrics: Harness the power of CX innovations” We were very lucky to have this event hosted by our client, Be The Match , in their state of the art offices in Minneapolis. Congratulations again Jean-Noel and team!

Metrics 40

Metrics Measurement Innovation Net Promoter Score 40

ClearAction

APRIL 12, 2016

Just don't ignore them. Stephanie Anderson, Time-Warner. Marketers must break down silos between teams and departments." That's because our job is to listen to the customer first." Saluting 25 Silo-Bridging CMOs Gary Katz. Silos — span them, bust them, mix them or ventilate them. David Roman, Lenovo.

Consulting 54

Consulting Leadership Marketing Article 54