Retently

MARCH 5, 2024

Acknowledging your customers with a “Thank you for your feedback” is more than good manners; it’s crucial for building lasting relationships. But how do you respond in a way that’s both genuine and impactful? Acknowledging a customer’s effort to share their thoughts or experiences validates their input and strengthens their connection to your brand.

Feedback 155

Feedback Social Media Customer Satisfaction Loyalty 155

BirdEye

OCTOBER 25, 2023

Online listings play a crucial role in every business’s digital strategy. Nate Henry – VP of Channel Sales, Birdeye, and Elijah Lee, Digital Marketing Manager, Harbinger Marketing, bring you the top insights to ace marketing with online listings. Visibility is the cornerstone of business growth and success.

Marketing 104

Marketing Information Webinar Consumers 104

Russel Lolacher

NOVEMBER 28, 2022

On the show today, we have Chris Hsiung, and here’s why he is awesome. And that’s actually how he met him, which was, interestingly enough, a Canadian and American on a panel a bit digital engagement in Ireland, but he’s here with us now. A frequent speaker and writer on engagement. . KEY TAKEAWAYS.

Culture 98

Culture Connections Leadership Communication 98

SmartKarrot

AUGUST 30, 2022

There have been huge digital advancements today that have given brands enough access to data to help close the customer experience gap. There have been huge digital advancements today that have given brands enough access to data to help close the customer experience gap. When was the last time you had a wow customer experience?

Customer Experience 10

Customer Experience Customer Journey Mapping Customer Journey Customers 10

Grade.us

JULY 1, 2019

Online reputation management services are an evolving necessity for digital marketing agencies and consultants. The growing online review ecosystem has continued to be a key strategy for brand development among digital marketers, but that's a different animal than reputation management. Check out our phone conversation below!

Management 28

Management Social Media Document Article 28

SurveySensum

FEBRUARY 20, 2024

Yep, that’s the real deal. Here’s a roadmap to help you get there: Gather Feedback : Gather feedback on a regular basis from your customers on different aspects of your business, but don’t limit yourself to traditional CSAT or NPS surveys. How does it make you feel? Valued & happy, right? So, are you ready?

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52

SurveySensum

FEBRUARY 20, 2024

Yep, that’s the real deal. Here’s a roadmap to help you get there: Gather Feedback : Gather feedback on a regular basis from your customers on different aspects of your business, but don’t limit yourself to traditional CSAT or NPS surveys. How does it make you feel? Valued & happy, right? So, are you ready?

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52