playlists knowledge-base 
CSM Magazine
JULY 13, 2022
A customer enablement platform should enable your organization to record brilliant short-form videos and ingest and enrich long-form recordings, delivering a single source of knowledge. You will need a contextual library that will provide content recommendations based on application location and the ability to search using natural language.
CSM Magazine
DECEMBER 28, 2020
This requires customer service professionals to be armed with knowledge as well as patience to successfully be able to provide customers their desired answers. Based on your business’ specific needs, you can pick the one whose features benefit you the most. This doesn’t cause any distraction and instantly changes your mood.
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CSM Magazine
JULY 28, 2023
These professionals offer expert insights into what makes customers tick and how companies can tap into that knowledge for better engagement and loyalty building. Because those with a deep understanding of human behavior are uniquely suited to develop strategies enhancing customer experiences. Felt useful, right? The result?
SurveySensum
JULY 4, 2023
Your business is doing great and after a while, you decided to do a survey to find out ways to improve your product and services and found out that many of your customers are looking for some vegan and gluten-free options for cookies and some plant-based milk options for coffees. Break your customer satisfaction goals into actionable steps.
SurveySensum
JULY 4, 2023
Your business is doing great and after a while, you decided to do a survey to find out ways to improve your product and services and found out that many of your customers are looking for some vegan and gluten-free options for cookies and some plant-based milk options for coffees. Break your customer satisfaction goals into actionable steps.
SurveySensum
MARCH 1, 2024
By analyzing users’ listening habits, playlists, and preferences, Spotify provides personalized suggestions, creating a more individualized and engaging experience for each user. Armed with this knowledge, they implement targeted strategies to bridge the gap, enhance their offerings, and stay competitive in the ever-evolving market.
Comm100
AUGUST 8, 2019
Today’s definition of AI encompasses everything from chatbots , to voice assistants like Google Duplex , and even the recommended playlist pushed to you on Spotify. Those types of autonomous, thinking AI are what’s known as General AI – technology that we are nowhere near to making a reality.
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