Comm100

MARCH 8, 2017

Through the eyes of Nasser, the areas of leadership, people skills, teamwork, gender equality, and customer service blend into a masterful understanding of corporate culture and the customer experience. She is an expert on customer-centric leadership, and an active tweeter. Flavio Martins. flavmartins.

Customer Service 0

Customer Service Chief Customer Officer Customer Centricity Consulting 0

Smith+co CX

JANUARY 30, 2018

And no wonder; it is because leadership teams are becoming increasingly obsessed with quick wins and superficial solutions rather than the honest work of deciding where to invest in order to create real value for customers. Over the last two decades, we have strived to ensure that our approach is centred on these three things. 2018 and You.

2002 28

2002 2018 2017 2011 28

C Space

JULY 21, 2020

So we made the decision to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. eBay acquired PayPal in 2002 and spun it off in 2015. eBay acquired PayPal in 2002 and spun it off in 2015. Outfit of the day” culture is no longer relevant in this new normal. “I

2020 52

2020 Brands Transportation 2002 52

Qualtrics

JANUARY 7, 2020

“Leaders are in a position of power, and if they start to make unethical decisions it can quickly lead to a toxic workplace culture.”. Ethics matters in business because it is an important component of a company’s culture , its dealings with customers and suppliers, its brand and public image , and its relationship to its immediate community.

2019 26

2019 Leadership Social Media Culture 26

SmartKarrot

APRIL 13, 2020

Their belief in the ‘creativity’ of their engineers and the ‘culture’ of their organization proved to be productive in creating multiple products and apps for agents, managers, end customers, and developers. It was acquired by eBay in 2002 but split in 2014. It still continues to gain acclaim for its growth, product, and leadership.

2020 19

2020 2019 2002 2008 19

Strativity

SEPTEMBER 14, 2016

“Strativity gives a disciplined holistic approach to Customer Experience Management and foster deep, profound cultural changes that support both the journey of a customer and the profitability of a business.”. About Strativity.

2016 40

2016 Customer Experience Management 2002 Management 40

Qualtrics

FEBRUARY 20, 2019

From his influential thought leadership at Forrester, to founding the Customer Experience Professionals Association (CXPA) in 2011, it’s little wonder he’s known as the ‘Godfather of CX’. I focused on workplace culture and structure, and their impact on GE’s overall performance”. On leading GE’s first Six Sigma projects. “I

2002 30

2002 B2B Culture Events 30

Strativity

DECEMBER 21, 2015

Our programs are on the cutting edge of today’s teen culture and bring passionate Judaism directly to hundreds teens every week. Every summer since 2002, teens have come to our community, thanks to the sponsorship of the YJCC’s Open Hearts, Open Homes; since that time, over 300 have participated.

Books 40

Books Financial 2001 2002 40