Guest Post: 6 Ways BPOs Can Boost Customer Experience
ShepHyken
NOVEMBER 4, 2022
In India alone, the IT BPO industry generated around $154 million in revenue in 2017-2018, according to Brandongaille. . Self-service portals provide the option of easily and readily accessible information anytime and anywhere, irrespective of the call center’s opening hours. . Call Center Scripts for Support Productivity .
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