Oracle
JANUARY 15, 2019
In a main stage fireside chat, Target CEO Brian Cornell shared insight into Target’s success and growth, especially over the past decade. The SmarterCX team got a close look at innovations that are evolving in-store experiences, online experiences, and experiences that create a seamless blend between the two.
Maru Group
JANUARY 8, 2019
2018 was an important year for retailers and UK brands. Changing spending habits, growing business rates, unprecedented levels of discounting and even the weather all collided to make 2018 one of the most difficult trading years for consumer brands in recent history. The customer journey doesn’t stop when a shopper hits ‘purchase’.
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Hallmark Business Connections
AUGUST 11, 2021
While avalanches of paid ads, promotional emails, and low-quality content saturate online experiences, one mailbox is less crowded – the one at the end of your driveway (or attached to your house or in your lobby). Audiences aren’t trained to think of their online experiences with a brand separately from their offline experiences.
Second to None
JUNE 7, 2018
Creating an online experience that pushes customers further along their path-to-purchase can be a differentiator between growth and stagnation. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences.
Oracle
APRIL 3, 2018
Next week at Oracle Modern Customer Experience 2018 in Chicago, the Markie Awards ceremony will take place, where winners in 19 categories of marketing and customer experience excellence will be announced. The brand offers integrated consumer experience in all sales channels: stores, website, and call center.
Gainsight
JULY 7, 2021
Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.
C Space
JUNE 15, 2020
Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen. In 2018, he announced scholarships for two black students attending Cambridge University , expanding the scheme with two more in 2019. Miramar Beach and Panama City Beach, Fla.,
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