2022 Competitive Advantage Innovation Insights 
SurveySensum
FEBRUARY 9, 2024
In 2022, the global market research industry earned $82 billion in revenue. This information can help businesses improve their positioning in the market and identify areas where they can gain a competitive advantage. The insights you gain from the process can lead to informed decision-making and sustainable growth.
West Monroe
JANUARY 25, 2022
Entering 2022, 87% of manufacturers remain optimistic. 2022 will be the year that the structural changes coming out of the COVID economy become the new normal. Organic growth: Investing in digital to drive revenue and inspire innovation. That makes customer experience more evidently a competitive advantage.
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West Monroe
JANUARY 25, 2022
In 2022, the dialogue across financial services will be driven by the themes of rising interest rates, high inflation, and the need for growth in the face of continued digital disruption. Even more important, your bankers and IT teams need to learn from each other in identifying key data, trends, and ways to gain greater customer insight.
CSM Magazine
FEBRUARY 14, 2023
Waterfield Tech , a leading global customer engagement solutions provider, today shared business growth highlights for 2022. 2022 was a transformational year for our organization and for the entire conversational AI industry,” said Steve Kezirian, CEO at Waterfield Tech.
West Monroe
JANUARY 24, 2022
Despite some headwinds—including rising inflation, ongoing supply chain constraints that are hitting hardware businesses especially hard, and talent shortages, 2022 is shaping up to be another growth year for HT&S companies. We’ll examine some of the overarching trends affecting the high-tech & software industry in 2022.
BlueOcean
JULY 12, 2018
Viewing your supplier as an extension of your internal organization invites the opportunity for knowledge sharing, process improvements, risk reduction, and product/service innovation. If you’re looking to improve supplier relations, check out the article > Related: 5 Insights About Sourcing and Developing Strategic Partnerships.
Magellan Solutions
APRIL 19, 2023
In 2022, the State of the Connected Customer surveyed almost 17,000 consumers globally and reported that 88% of them consider the experience a business offers to be as vital as its products and services. Additionally, they can provide valuable insights about customer needs which can help them improve their services.
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