2022 Customer Experience Customer Experience Professionals Innovation 
TechSee
JUNE 16, 2022
By leveraging new technologies such as computer vision , virtual visits and self-service AI-driven solutions, companies have a huge opportunity to turn customers into brand advocates. This list is an homage to the business leaders and influencers pushing the envelope when it comes to innovation in customer experience.
InMoment XI
JANUARY 25, 2024
When it comes to creating your customer experience strategy, and deciding which partner to execute that strategy with, it is always important to look at third-party research. Niche Players: Niche Players focus successfully on a small segment, or are unfocused and do not out-innovate or outperform others.*
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TechSee
AUGUST 14, 2023
This list is an homage to the business leaders and influencers pushing the envelope when it comes to innovation in customer experience and customer service. If you missed the 2022 list, you can check it out here.
Ascribe
SEPTEMBER 22, 2022
CINCINNATI, Ohio, September 20, 2022. Finding ways to automate verbatim coding while allowing coders to maintain control of the results is at the heart of Coder innovation. Our customers are constantly asking us to help improve the productivity of their coding operations. to improve coding productivity. About Ascribe.
Ascribe
JANUARY 26, 2022
CINCINNATI, Ohio, January 26, 2022. CX Inspector integrates the analysis of both closed and open-ended data, making it a powerful solution for NPS, Customer Experience and Customer Satisfaction studies. For analyzing large sets of open-ended responses, CX Inspector is a cost-effective and innovative solution.”
SmartKarrot
JANUARY 5, 2022
Thanks to the untiring zeal of its passionate community, Customer Success has grown to become the phenomenal force that it is today. Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. Lincoln Murphy.
Think Customers
MARCH 21, 2023
The power of connectivity was on brilliant display this month in Salt Lake City, where approximately 10,000 customer experience professionals gathered to soak up inspiration and new ideas to deploy upon returning home. Improving the employee experience in this way ultimately enhances the customer experience as well.
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