Alida

JUNE 6, 2018

This is especially true in apparel retail, where longtime rivals Nike and Adidas have both recently invested heavily in digital transformation and innovation to stay at the top of their game. By putting customers first, Adidas has made consumer insights the starting point for creating new processes and models of working.

Apparel 153

Apparel Retail Innovation Entertainment 153

Forrester's Customer Insights

JUNE 25, 2021

Forrester’s latest Digital Go-To-Market Review evaluates 27 brands in the apparel and footwear sector to see how well they are positioned to thrive independently.

Apparel 49

Apparel Marketing Innovation Consumers 49

CSM Magazine

JANUARY 30, 2024

These exemplars go beyond mere customer satisfaction they prioritize customer delight, setting a remarkable standard in the business world. a name synonymous with innovation, also shines as a beacon of exceptional customer service. Apple Inc.,

Customer Centricity 111

Customer Centricity E Commerce Exceptional Customer Service E-support 111

CSM Magazine

APRIL 19, 2021

Xpedition , the Microsoft Dynamics Gold partner and trusted solution provider to the fashion and apparel sector, is partnering with Voyado the committed CRM challenger and natural choice for retailers in the Nordics, to supply a powerful cloud-based platform that enables retailers to create strong brand loyalty.

Fashion 72

Fashion Loyalty Apparel 2004 72

Think Customers

JULY 29, 2022

The companies that understand customer intent—the purpose or reason behind a customer’s behavior—are better positioned to give customers want they want and outperform competitors. Insights into what customers want and need are more important than ever as the economy and market conditions change.

Apparel 59

Apparel Automotive Tourism Fashion 59

SurveyGizmo

SEPTEMBER 25, 2019

We came to this conclusion naturally, by following our best customers, who were able to innovate on our easy-to-use and flexible platform. Yet many of our customers view SurveyGizmo differently, as critical in driving workflow and business operations from the feedback they gather. SurveyGizmo customers are smart.

Apparel 75

Apparel Feedback Innovation Contact Center 75

PK

MAY 12, 2020

In short, mobile empowers brands to engage customers in new ways. A great example of this approach comes in the work we do with a leading action sports footwear, accessories and apparel retailer. By focusing on the user experience within the mobile app, the telco has been able to grow its loyalty app to engage 2.5

Loyalty 52

Loyalty Loyalty Programs Apparel Rewards Programs 52